Information management for event participant tracking system, information management method, and program

An information management method used for an information management system including a reception device including a camera that images a face of a participant participating in an event, and an information management apparatus that is communicably connected to the reception device and manages information about the participant, the information management method comprising:

• receiving an issuing request transmitted from the reception device for a digital key assigned to each participant, and issuing the digital key independently of personal information of the participant, wherein the digital key is not information obtained by coding the personal information;
• transmitting the issued digital key to the reception device;
• acquiring, in a case where the reception device outputs an ID image of the participant that includes a face image representing the face of the participant imaged by the reception device and the digital key received by the reception device and is issued for each participant, the face image from the reception device;
• storing the face image and the digital key in a database in association with each other;
• and
• storing, in a case where information including the digital key is received from a plurality of reading devices that are installed in an event venue and read the digital key included in the ID image, the received information in the database in association with the digital key as behavior information representing a behavior of the participant in the event venue.

A non-transitory computer-readable storage medium storing a program executable by a computer to perform a process, the computer being used for an information management system including a reception device including a camera that images a face of a participant participating in an event, and an information management apparatus that is communicably connected to the reception device and manages information about the participant, the process comprising:

• receiving an issuing request transmitted from the reception device for a digital key assigned to each participant, and issuing the digital key independently of personal information of the participant, wherein the digital key is not information obtained by coding the personal information;
• transmitting the issued digital key to the reception device;
• acquiring, in a case where the reception device outputs an ID image of the participant that includes a face image representing the face of the participant imaged by the reception device and the digital key received by the reception device and is issued for each participant, the face image from the reception device;
• storing the face image and the digital key in a database in association with each other;
• and
• storing, in a case where information including the digital key is received from a plurality of reading devices that are installed in an event venue and read the digital key included in the ID image, the received information in the database in association with the digital key as behavior information representing a behavior of the participant in the event venue.