Information providing system and method

An information providing system comprising:

• one or more memories storing instructions, and
• one or more processors capable of executing the instructions causing the information providing system to:
• manage treatment data representing treatments performed for resolving errors that have occurred in an image forming device in the past and evaluation data representing evaluations of the treatments performed for resolving the errors that have occurred in the image forming device in the past as results;
• identify treatments required for resolving an error that has occurred in the image forming device;
• control display of a priority level representing an extent to which each of the identified treatments is performed with priority;
• and
• further manage evaluation data representing an evaluation of each of the identified treatments as the results;
• wherein, in the display of the priority level, control of causing a display form to be different between a treatment satisfying a first condition that an evaluation exceeding a predetermined level has been received over a predetermined number of times and a treatment not satisfying the condition is performed.