Chatbot service providing method and chatbot service providing system based on keyword usage and visual indication

An apparatus comprising:

• at least one processor;
• and
• a memory storing at least one instruction, that, when executed by the at least one processor, cause the apparatus to perform:
• generating, based on input text received via a user interface device, a plurality of key words and a plurality of types associated with the plurality of key words;
• classifying, based on the generated key words and the types, an intent associated with the input text;
• based on the classified intent and at least of one of the key words, searching for information;
• displaying, on a display of the user interface device, the searched information and the plurality of key words;
• adding, on the display of the user interface device, a visual effect for indicating whether a key word of the plurality of key words was used for the searching, wherein the adding comprises applying a first visual effect to a first key word, of the plurality of key words, used in the searching, and applying a second visual effect, different from the first visual effect, to a second key word, of the plurality of key words, excluded in the searching, and wherein the input text comprises the second key word;
• receiving a user input, wherein the user input includes at least one user input for changing priorities of the plurality of key words by changing relative positions of the plurality of key words on the display, wherein the relative positions of the plurality of key words are changed by dragging and repositioning at least one key word whose priority is to be changed;
• editing, based on the received user input, the plurality of key words;
• and
• based on the edited plurality of key words, searching again for the information.

An apparatus comprising:

• at least one processor;
• and
• a memory storing at least one instruction, that, when executed by the at least one processor, cause the apparatus to perform:
• based on input text received via a user interface device, displaying a plurality of key words and identifying a plurality of types associated with the plurality of key words, wherein the input text comprises the plurality of key words;
• determining a search query comprising the plurality of key words;
• classifying, based on the generated key words and the types, an intent associated with the input text;
• based on the classified intent and a subset of the key words, searching for information associated with the classified intent;
• displaying, on a display of the user interface device, the searched information and the search query comprising the plurality of key words by adding, on the display of the user interface device:
• a first visual effect for indicating that at least one first key word of the plurality of key words was used for the searching;
• and
• a second visual effect, different from the first visual effect, for indicating that at least one second key word of the plurality of key words was not used for the searching:
• receiving at least one user input for changing priorities of the plurality of key words by changing relative positions of the plurality of key words on the display, wherein the relative positions of the plurality of key words are changed by repositioning at least one key word whose priority is to be changed;
• editing, based on the received user input, the plurality of key words;
• and
• based on the edited plurality of key words, searching again for the information.