User feedback system and method

A user feedback method for a user of a delivery device within a delivery ecosystem comprises:

• detecting, using at least a pressure or force sensor of a sensor platform of a first device other than the delivery device, at least a first physical property associated with the user comprising a physical pressure or force applied by the user, the first device selected from the list consisting of:
• i. a mobile phone;
• ii. a network-connected household device;
• iii. a vending machine;
• iv. docking unit or hub;
• and
• v. a point of sale device;
• submitting data of the detected at least first physical property for use in outputting data based upon the detected at least first physical property as all or part of a user factor indicative of a user state;
• estimating by identifying a corresponding feedback action expected to alter the user state as indicated at least in part by the user factor;
• selecting at least a first feedback action identified in the estimating for at least a first device within the delivery ecosystem;
• and
• causing a modification of one or more operations of at least a first device within the delivery ecosystem according to the selected at least first feedback action.

A system comprising at least one processor and memory adapted to cause a computer system to perform a user feedback method for a user of a delivery device within a delivery ecosystem, wherein the user feedback method comprises:

• detecting, using at least a pressure or force sensor of a sensor platform of a first device other than the delivery device, at least a first physical property associated with the user comprising a physical pressure or force applied by the user, the first device selected from the list consisting of:
• i. a mobile phone;
• ii. a network-connected household device;
• iii. a vending machine;
• iv. docking unit or hub;
• and
• v. a point of sale device;
• submitting data of the detected at least first physical property for use in outputting data based upon the detected at least first physical property as all or part of a user factor indicative of a user state;
• estimating by identifying a corresponding feedback action expected to alter the user state as indicated at least in part by the user factor;
• selecting at least a first feedback action identified in the estimating for at least a first device within the delivery ecosystem;
• and
• causing a modification of one or more operations of at least a first device within the delivery ecosystem according to the selected at least first feedback action.

A non-transitory computer readable storage medium storing a computer program product which, when executed by a computer, causes the computer to perform a user feedback method for a user of a delivery device within a delivery ecosystem, wherein the user feedback method comprises:

• detecting, using at least a pressure or force sensor of a sensor platform of a first device other than the delivery device, at least a first physical property associated with the user comprising a physical pressure or force applied by the user, the first device selected from the list consisting of:
• i. a mobile phone;
• ii. a network-connected household device;
• iii. a vending machine;
• iv. docking unit or hub;
• and
• v. a point of sale device;
• submitting data of the detected at least first physical property for use in outputting data based upon the detected at least first physical property as all or part of a user factor indicative of a user state;
• estimating by identifying a corresponding feedback action expected to alter the user state as indicated at least in part by the user factor;
• selecting at least a first feedback action identified in the estimating for at least a first device within the delivery ecosystem;
• and
• causing a modification of one or more operations of at least a first device within the delivery ecosystem according to the selected at least first feedback action.