Integration of user equipment internal data and user equipment system reports in communication operation evaluations

A method, comprising:

• receiving first internal data associated with a first communication device, the first internal data referencing a first plurality of telemetry data in the first communication device;
• receiving a first system communication from the first communication device, the first system communication referencing a first plurality of discrepancies in a first plurality of communication operations performed by the first communication device;
• determining one or more first connections between the first plurality of telemetry data and the first plurality of discrepancies;
• in response to determining the one or more first connections between the first plurality of telemetry data and the first plurality of discrepancies, evaluating the one or more first connections in accordance with a first plurality of communication conditions to determine a first plurality of modifications for a first access communication, at each modification in the first access communication, each of the first plurality of telemetry data being matched to one or more discrepancies of the first plurality of discrepancies;
• generating the first access communication comprising the first plurality of modifications;
• determining a first plurality of resolution paths for each modification of the first plurality of modifications, each resolution path comprising one or more modification commands configured to modify configuration data in the first communication device;
• and
• transmitting the first plurality of resolution paths to the first communication device.

A non-transitory computer-readable medium storing instructions that when executed by a processor cause the processor to:

• receive first internal data associated with a first communication device, the first internal data referencing a first plurality of telemetry data in the first communication device;
• receive a first system communication from the first communication device, the first system communication referencing a first plurality of discrepancies in a first plurality of communication operations performed by the first communication device;
• determine one or more first connections between the first plurality of telemetry data and the first plurality of discrepancies;
• in response to determining the one or more first connections between the first plurality of telemetry data and the first plurality of discrepancies, evaluate the one or more first connections in accordance with a first plurality of communication conditions to determine a first plurality of modifications for a first access communication, at each modification in the first access communication, each of the first plurality of telemetry data being matched to one or more discrepancies of the first plurality of discrepancies;
• generate the first access communication comprising the first plurality of modifications;
• determine a first plurality of resolution paths for each modification of the first plurality of modifications, each resolution path comprising one or more modification commands configured to modify configuration data in the first communication device;
• and
• transmit the first plurality of resolution paths to the first communication device.