Method and apparatus for inbound message summarization
AssigneeHMBay Patents LLC
InventorsMartin C. Lefebvre, Lucas Wiman
Life of this patent
Estimating the term…
Abstract
Method for displaying a message summary by analyzing the message to identify a sending institution and a message type. A message cluster is determined from the sending institution and repository of messages for multiple users. Extracted items can be identified in the message using the message type. Then the message summary can be generated using the extracted items, the message cluster, and the message structure. These summaries can be used to efficiently summarize a large volume of messages compactly.
Claims18
A computer-implemented method for causing display of an individual message summary for an individual message, the method comprising:
- analyzing the individual message sent to a user by an institution with which the user is a registered user and has a relationship, and selecting a message cluster template, from among multiple message cluster templates, to use for displaying the message summary, including analyzing the institution that sent the individual message and a message type indicated by words in text of the individual message;
- wherein the message cluster template is configured to summarize individual messages and attachments to the individual messages in a plurality of messages for a plurality of recipients from a plurality of institutions, including to extract information from a particular individual message and format a summary of the particular individual message;
- generating a message summary of the particular individual message applying the message cluster template using the message type and at least one of message structure, extracted items from the message text, and extracted items from an attachment to the individual message;
- and
- causing display of the message summary of the particular individual message on the computer.
A non-transitory computer readable medium holding instructions that, when executed on hardware, cause the hardware to implement a method of causing display of a message summary for an individual message, the method comprising:
- analyzing the individual message sent to a user by an institution with which the user is a registered user and has a relationship, and selecting a message cluster template, from among multiple message cluster templates, to use for causing display of the message summary, including analyzing the institution that sent the individual message and a message type indicated by words in text of the individual message;
- wherein the message cluster template is configured to summarize individual messages in a plurality of messages for a plurality of recipients from a plurality of institutions, including to extract information from a particular message and format a summary of the particular individual message;
- generating a message summary applying the message cluster template using the message type and at least one of message structure, extracted items from the message text, and extracted items from an attachment to the individual message;
- and
- causing display of the message summary on the computer.
Dependencies are inferred from the claim text.