System and method for issue collaborative tracking

A system for collaborative tracking of issues in a software development process, the system comprising:

• at least one processor;
• at least one memory coupled to the processor and storing statements and instructions executable by the processor, which when executed by the processor causes the processor to perform operations comprising:
• receiving, from a first user, a request for submitting a new development issue;
• in response to the request, creating a temporary issue entry;
• receiving, from the first user, a first set of user-provided information pertaining to the new development issue;
• storing the first set of user-provided information within the temporary issue entry;
• in response to receiving and storing the first set of user-provided information pertaining to the new development issue, performing a search in the originating issue database to identify a first set of potentially duplicate originating issue entries by comparing the first set of user-provided information to issue parameters of existing originating issue entries stored in the originating issue database to determine their similarity, wherein the originating issue database being a structured database with an internal structure including fields for storing originating issue entries, top level issue sub-entries, contribution sub entries and issue parameters, where each originating issue can be associated to one top level issue sub-entry and one or more contribution sub entries, each being associated to issue parameters defined by the user-provided information and where each originating issue entry corresponds to a non-duplicated previously identified development issue previously reported by users, and each potentially duplicate originating issue entry represent a potential duplicate of the new development issue defined by their similarity with the first set of user-provided information;
• selecting one of the first set of potentially duplicate originating entries, and
• in response to the selecting of the one of the first set of potentially duplicate originating entries, storing, in the originating issue database, the temporary issue entry as a new contribution sub-entry of the selected originating issue entry.

A system for collaborative tracking of issues in a software development process, the system comprising:

• a collaborative issue tracking platform;
• a originating issue database being a structured database with an internal structure including fields for storing originating issue entries, top level issue sub-entries, contribution sub entries and issue parameters, where each originating issue can be associated to one top level issue sub-entry and one or more contribution sub entries, each being associated to issue parameters defined by user-provided information, each originating issue entry corresponding to a non-duplicated previously identified development issue previously reported by users, and;
• wherein the collaborative issue tracking platform is configured to:
• receive a request for submitting a new development issue;
• in response to the request, create a temporary issue entry;
• receive a first set of user-provided information pertaining to the new development issue;
• store the first set of user-provided information within the temporary issue entry;
• in response to receiving and storing the first set of user-provided information pertaining to the new development issue, perform a search in the originating issue database to identify a first set of potentially duplicate originating issue entries by comparing the first set of user-provided information to issue parameters of existing originating issue entries stored in the originating issue database to determine their similarity, each potentially duplicate originating issue entry representing a potential duplicate of the new development issue defined by their similarity with the first set of user-provided information;
• select if one of the first set of potentially duplicate originating entries, and
• in response to the selected one of the first set of potentially duplicate originating entries, store in the originating issue database the temporary issue entry as a new contribution sub-entry of the selected originating issue entry.