System for requesting emergency service in an online collaboration context
AssigneeMicrosoft Technology Licensing, LLC
InventorBrian Daniel Meersma
Life of this patent
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Abstract
Technology disclosed herein includes a method of operating a communication service. The method includes hosting a conference call comprising bidirectional communications between at least a first endpoint and a second endpoint; receiving, in the context of the conference call, a request from the first endpoint for emergency service on behalf of a user at the second endpoint, wherein the request is initiated by user input received at a user interface on the first endpoint; and establishing a connection between the second endpoint and a public safety access point to obtain the emergency service for the user.
Claims21
A method of operating a communication service comprising:
- hosting a conference call comprising bidirectional communications between at least a first endpoint and a second endpoint;
- receiving, in a context of the conference call, a request from the first endpoint for emergency service on behalf of a user at the second endpoint, wherein the request is initiated by user input received at a user interface on the first endpoint;
- establishing a connection between the second endpoint and a public safety access point to obtain the emergency service for the user;
- identifying another endpoint that is logged into the communication service and that is proximate to a location of the second endpoint;
- and
- sending an alert of the request for emergency service to the other endpoint.
A computing device comprising:
- one or more computer-readable storage media;
- one or more processors operatively coupled with the one or more computer-readable storage media;
- and
- a collaboration application comprising program instructions stored on the one or more computer-readable storage media that, when executed by the one or more processors, direct the computing device to at least:
- join a conference call hosted by a communication service;
- exchange bidirectional communications with one or more other endpoints on the conference call;
- receive, via a user interface of the collaboration application, a first user input comprising a selection of a second endpoint of the one or more other endpoints on the conference call;
- receive, via the user interface of the collaboration application, a second user input indicative of an instruction to request emergency service on behalf of a user at the second endpoint;
- in response to the second user input, send a request, to the communication service, for emergency service on behalf of the user at the second endpoint;
- and
- enable display of a notification of the request for emergency service in the user interface of the collaboration application.
A communication system comprising:
- one or more computer readable storage media;
- one or more processors operatively coupled with the one or more computer readable storage media;
- and
- program instructions stored on the one or more computer readable storage media that, when executed by the one or more processors, direct the communication system to at least:
- host a conference call comprising bidirectional communications between at least a first endpoint and a second endpoint;
- receive, in a context of the conference call, a request from the first endpoint for emergency service on behalf of a user at the second endpoint, wherein the request is initiated by user input received at a user interface on the first endpoint;
- establish a connection between the second endpoint and a public safety access point to obtain the emergency service for the user;
- identify another endpoint that is logged into the communication system and that is proximate to a location of the second endpoint;
- and
- send an alert of the request for emergency service to the other endpoint.
Dependencies are inferred from the claim text.