Push-alert interactive client notifications for future automated calls

A system for utilizing push alert notifications, said system comprising:

• an auto-dialer, operating on a processor, the auto-dialer comprising a notification/dialing list of push alert notification recipients;
• an interactive response system;
• an outbound orchestrator utility, said outbound orchestrator utility for receiving from the auto-dialer the notification/dialing list of push alert notification recipients;
• a notification service utility;
• an electronic chat platform;
• an artificial intelligence (“AI”) model;
• wherein the outbound orchestrator utility is configured to initiate a push alert notification for a member of the notification/dialing list of push alert notification recipients, said initiating comprising transmitting instructions for the push alert notification to the notification service utility, said instructions for transmitting the push alert notification at a pre-determined amount of time prior to execution of a scheduled automated call, said push alert notification comprising a scheduled time for the scheduled automated call, said pre-determined amount of time being calculated by an artificial intelligence (“AI”) model based on user communication history;
• wherein the instructions are further configured to display an actionable viewing screen comprising a plurality of selectable options that prompts the member of the notification/dialing list of push alert notification recipients to accept the scheduled time for the scheduled automated call, to schedule a different time for an occurrence of a scheduled automated call execution, and to initiate an electronic chat;
• wherein, when the scheduled time for the scheduled automated call is accepted, the instructions are further configured for receiving a selection from the member of the notification/dialing list of push alert notification recipients, the selection that accepts the scheduled time for the scheduled automated call and transmits a confirmation instruction to the auto-dialer to automatically execute the scheduled automated call at the scheduled time;
• wherein, when the selection from the member of the notification/dialing list of push alert notification recipients declines the scheduled time for the scheduled automated call and re-schedules a new time for the scheduled automated call and the instructions are further configured to transmit a confirmation instruction to the auto-dialer to automatically execute the scheduled automated call at the new time;
• wherein, when the selection from the member of the notification/dialing list of push alert notification recipients accepts the prompt to initiate the electronic chat, the instructions are further configured for sending an electronic message along a communication rail to an interactive response system associated with a chat utility located at an agent device;
• wherein, the received selection is added to the system to train the AI model for a later in time use;
• and
• continuously updating the notification/dialing list of push alert notification recipients based on the received selection.

A system for utilizing push alert notifications, said system comprising:

• an auto-dialer operating on a processor, the auto-dialer comprising a notification/dialing list of push alert notification recipients;
• an interactive response system;
• an outbound orchestrator utility, said outbound orchestrator utility for receiving from the auto-dialer the notification/dialing list of push alert notification recipients;
• a notification service utility;
• an electronic chat platform;
• an artificial intelligence (“AI”) model;
• wherein the outbound orchestrator utility is configured to initiate a push alert notification for a member of the notification/dialing list of push alert notification recipients, said initiating comprising transmitting instructions for the push alert notification to the notification service utility, said instructions for transmitting the push alert notification at a pre-determined amount of time prior to execution of a scheduled automated call, said push alert notification comprising a scheduled time for the scheduled automated call, said pre-determined amount of time being calculated by an artificial intelligence (“AI”) model based on user communication history;
• wherein the instructions are further configured to display an actionable viewing screen comprising a plurality of selectable options that prompts the member of the notification/dialing list of push alert notification recipients to accept the scheduled time for the scheduled automated call, to schedule a different time for an occurrence of a scheduled automated call execution, and to initiate an electronic chat;
• wherein, when a selection from the member of the notification/dialing list of push alert notification recipients accepts the prompt to initiate the electronic chat, the instructions are further configured for sending an electronic message along a communication rail to an interactive response system associated with a chat utility location at an agent device;
• wherein, the received selection is added to the system to train the AI model for a later in time use;
• and
• continuously updating the notification/dialing list of push alert notification recipients based on the received selection.