Systems and methods for discovering automatable tasks

A system, comprising:

• at least one computer hardware processor;
• and
• at least one non-transitory computer-readable storage medium storing processor-executable instructions that, when executed by the at least one computer hardware processor, cause the at least one computer hardware processor to perform a method comprising:
• monitoring, with a software application executing on a computing device, a user's interaction with the computing device, the monitoring comprising:
• collecting usage data indicating the user's keystrokes and clicks during the user's interaction with one or more application programs executing on the computing device,
• collecting contextual information for the user's keystrokes and clicks, the contextual information for a particular keystroke or click indicating:
• (1) a particular application that the user interacted with when providing the particular keystroke or click;
• and (2) a particular button or field that the user interacted with when providing the particular keystroke or click;
• organizing the collected usage data and contextual information for the user's keystrokes and clicks into a plurality of events, data for events in the plurality of events being stored in respective event data structures;
• identifying a task being performed by the user at least in part by clustering events in the plurality of events;
• and
• generating a score for the task indicative of a difficulty of automating the task using a number of applications used to perform the task, a number of keystrokes performed in the task and a number of clicks performed in the task.

At least one non-transitory computer-readable storage medium storing processor executable instructions that, when executed by at least one computer hardware processor, cause the at least one computer hardware processor to perform a method comprising:

• monitoring, with a software application executing on a computing device, a user's interaction with the computing device, the monitoring comprising:
• collecting usage data indicating the user's keystrokes and clicks during the user's interaction with one or more application programs executing on the computing device,
• collecting contextual information for the user's keystrokes and clicks, the contextual information for a particular keystroke or click indicating:
• (1) a particular application that the user interacted with when providing the particular keystroke or click;
• and (2) a particular button or field that the user interacted with when providing the particular keystroke or click;
• organizing the collected usage data and contextual information for the user's keystrokes and clicks into a plurality of events, data for events in the plurality of events being stored in respective event data structures;
• identifying a task being performed by the user at least in part by clustering events in the plurality of events;
• and
• generating a score for the task indicative of a difficulty of automating the task using a number of applications used to perform the task, a number of keystrokes performed in the task and a number of clicks performed in the task.