Systems, devices, and methods managing messaging in a multi-user environment

A method of managing third-party messages comprising:

• providing to a third-party sender, via a third-party interface, entity contact information to receive messages;
• receiving, via the third-party interface, third-party sender information and message content;
• providing, via the third-party interface, third-party sender information and message content to at least one processor;
• querying, via the at least one processor, at least one storage device to determine whether the sender information is stored in the at least one storage device;
• storing, via the at least one processor, at least sender information and personnel information associated with the sender information in the at least one storage device;
• retrieving via the at least one processor, from the at least one storage device personnel information associated with the stored sender information;
• sending, via the personnel interface, the message content to personnel using the retrieved personnel information;
• and,
• enabling, via an administrative interface, an administrator to instruct the at least one processor to perform at least one of the query, store, retrieve, and send functions.

A third-party message management system comprising:

• a Short Message Service (SMS) receiver configured to receive SMS messages from a third party including third-party sender information and message content;
• a database to store the sender information and message content, and personnel information including contact information for recipient personnel that are to receive the message content;
• an email server to send the message content via email to the recipient personnel;
• at least one processor to
• receive sender information and message content from the SMS receiver,
• query the database to determine whether the sender information is stored in the database,
• store the sender information and personnel information of the recipient personnel and associate the recipient personnel with the sender information,
• retrieve personnel information associated with the stored sender information from the database, and
• send the message content to recipient personnel using the retrieved personnel information via the email server;
• and,
• one of a web portal and downloadable software application to enable an administrator to instruct the at least one processor to perform at least one of the query, store, retrieve, and send functions.