Systems, methods, and processes of providing first responders with live contextual information of building destinations for enhanced public safety operations

A system for providing first responders with contextual information of a facility having an alarm event for enhanced public safety operations, comprising:

• an alarm system monitoring station device;
• a number of remote mobile computing devices communicatingly connected to the alarm system monitoring station device via an indirect communication path;
• the number of remote mobile computing devices having an alarm monitoring software application resident thereon and a memory wherein the memory includes executable instructions executed by a processor that when executed, cause the processor to:
• receive a communication including the contextual information regarding whether an alarm event is occurring via the indirect communication path between the alarm system monitoring station device and at least one of the number of remote mobile computing devices;
• wherein the indirect communication path has access to a data store that stores the communication and sends the communication to the at least one remote mobile computing device in response to a request received from the alarm system monitoring station device;
• and
• wherein the communication including the contextual information received from the data store is aggregate data including a plurality of data sets received from a number of sources, and wherein the contextual information and the aggregate data are analyzed chronologically to determine a path of the alarm event within the facility.

A non-transitory computer readable medium having computer readable instructions stored thereon that are executable by a processor, that when executed, cause the processor to:

• receive a communication including contextual information regarding whether an alarm event is occurring via an indirect communication path between an alarm system monitoring station device and a remote computing device;
• wherein the indirect communication path has access to a data store that stores the communication and sends the communication to the remote computing device in response to a request received from the alarm system monitoring station device;
• and
• wherein the communication including the contextual information received from the data store is aggregate data including a plurality of data sets received from a number of sources, and wherein the contextual information and the aggregate data are analyzed chronologically to determine a path of the alarm event within a facility.