System and method for data connector for external labor management systems

A computer system for converting data from an external system to data to be used by an internal system, the computer system comprising:

• a memory having processor-readable instructions stored therein;
• and
• one or more processors configured to access the memory and execute the processor-readable instructions, which when executed by the one or more processors configures the one or more processors to perform a plurality of functions, including functions for:
• receiving at least one user selection from a list of domains for executing at least one task;
• determining one or more data requirements corresponding to the at least one user selection;
• in response to determining the one or more data requirements, retrieving data from one or more external systems, wherein at least one of the one or more external systems includes a user performance external system, wherein the user performance external system is configured to capture user performance data indicative of one or more tasks performed by a worker associated with the user performance external system;
• converting the retrieved data based on the one or more data requirements, the converting including extracting data from the retrieved data based on the one or more data requirements, wherein the retrieved data comprises the user performance data;
• validating the extracted data, the validating comprising:
• comparing the extracted data to the one or more data requirements;
• based on the comparing, determining that the extracted data comprises an insufficient amount of data to be validated;
• and
• in response to determining that the extracted data comprises an insufficient amount of data to be validated, terminating the validation of the extracted data;
• retrieving additional data from the one or more external systems in response to the terminating of the validating of the extracted data;
• validating combined data, wherein the combined data comprises the extracted data and the additional data;
• outputting the validated combined data to a data model for use by an internal system to execute the at least one task;
• detecting in real-time, by the one or more processors, an idle worker based at least on task progress data in the combined data, wherein the task progress data comprises visual recognition event data associated with progress of the at least one task;
• and
• performing reassignment of a different task to the worker based on task requirements and worker availability.

A non-transitory computer-readable medium containing instructions for converting data from an external system to data to be used by an internal system, the instructions comprising:

• receiving at least one user selection from a list of domains for executing at least one task;
• determining one or more data requirements corresponding to the at least one user selection;
• in response to determining the one or more data requirements, retrieving data from one or more external systems, wherein at least one of the one or more external systems includes a user performance external system, wherein the user performance external system is configured to capture user performance data indicative of one or more tasks performed by a worker associated with the user performance external system;
• converting the retrieved data based on the one or more data requirements, the converting including extracting data from the retrieved data based on the one or more data requirements, wherein the retrieved data comprises the user performance data;
• validating the extracted data, the validating comprising:
• comparing the extracted data to the one or more data requirements;
• based on the comparing, determining that the extracted data comprises an insufficient amount of data to be validated;
• and
• in response to determining that the extracted data comprises an insufficient amount of data to be validated, terminating the validation of the extracted data;
• retrieving additional data from the one or more external systems in response to the terminating of the validating of the extracted data;
• validating combined data, wherein the combined data comprises the extracted data and the additional data;
• outputting the validated combined data to a data model for use by an internal system to execute the at least one task;
• detecting in real-time an idle worker based at least on task progress data in the combined data, wherein the task progress data comprises visual recognition event data associated with progress of the at least one task;
• and
• performing reassignment of a different task to the worker based on task requirements and worker availability.