Call allocation method for commercial vehicles and call allocation system providing the same

A call allocation system comprising:

• as a system for allocating a call of a customer terminal to a commercial vehicle,
• a server which is configured to extract a plurality of first concentration areas matched with an operating time of the commercial vehicle among a plurality of concentration areas, to extract a first preference area corresponding to a grade of the commercial vehicle among the plurality of first concentration areas, and to transmit a first message requesting movement thereof to the first preference area to a vehicle terminal of the commercial vehicle,
• wherein the server is configured to allocate the call of the customer terminal, in which a departure or a destination is located in the first preference area, to the commercial vehicle when the commercial vehicle enters the first preference area,
• wherein the plurality of concentration areas are areas in which an average value of a number of calls per unit time corresponding to the operating time is more than a first reference value among a plurality of areas divided according to a predetermined reference,
• wherein preference of the commercial vehicle is determined by analysis for an area where the commercial vehicle is operating or analysis for an area where a driver of the commercial vehicle prefers,
• wherein the first preference area is an area where the operating time of the commercial vehicle is a second reference value or more than the second reference value or an area selected by the driver of the commercial vehicle among the plurality of first concentration areas,
• wherein the second reference value is an average of a total time operated by the commercial vehicle in the plurality of first concentration areas, and
• wherein the first reference value is an average value of the number of calls occurring in the plurality of areas per unit time for a predetermined period,
• wherein the server is configured:
• to determine whether a congestion area occurs by monitoring the first preference area entered by the commercial vehicle, and
• as a result of the determining, when the congestion area occurs, to repeatedly transmit a second message to a vehicle terminal of each commercial vehicle sequentially in an order from a commercial vehicle having a low grade to a commercial vehicle having a high grade among commercial vehicles operating in the congestion area until the congestion area is released,
• wherein the second message includes information related to a plurality of second preference areas located adjacent to the congestion area,
• wherein the congestion area is an area in which a number of the commercial vehicles during operating is more than the number of calls, and
• wherein the grade is a score of evaluating satisfaction of the commercial vehicle.

A call allocation method comprising:

• as a method for allocating a call of a customer terminal to a commercial vehicle subscribing to a call allocation service,
• extracting, by a server, a plurality of first concentration areas matched with an operating time of the commercial vehicle among a plurality of concentration areas, extracting, by the server, a second concentration area corresponding to a grade of the commercial vehicle among the plurality of first concentration areas, and transmitting, by the server, a first message requesting movement thereof to the second concentration area to a vehicle terminal of the commercial vehicle to guide the second concentration area;
• and
• providing, by the server, the call allocation service by allocating the call of the customer terminal, in which a departure or a destination is located in the second concentration area, to the commercial vehicle when the commercial vehicle enters the second concentration area,
• wherein a higher grade correlates with a higher number of calls occurring per unit time in the second concentration area,
• wherein the plurality of concentration areas are areas in which an average value of a number of calls per unit time corresponding to the operating time is than a first reference value among a plurality of areas divided according to a predetermined reference,
• wherein the first reference value is an average value of a number of calls occurring in the plurality of areas per unit time for a predetermined period, and
• wherein the grade is a score of evaluating satisfaction of the commercial vehicle,
• wherein the call allocation method further comprises:
• before the providing of the call allocation service,
• determining, by the server, whether a congestion area occurs by monitoring the second concentration area entered by the commercial vehicle, and
• as a result of the determining, when the congestion area occurs, to repeatedly transmit a second message to a vehicle terminal of each commercial vehicle sequentially in an order from a commercial vehicle having a low grade to a commercial vehicle having a high grade among commercial vehicles operating in the congestion area until the congestion area is released to guide a third concentration area,
• wherein the second message includes information related to a plurality of third concentration areas located adjacent to the congestion area, and
• wherein the congestion area is an area in which a number of commercial vehicles during operating is more than a number of calls.

A call allocation method comprising:

• as a method for allocating a call of a customer terminal to a commercial vehicle subscribing to a call allocation service,
• extracting, by a server, at least one first concentration area matched with an operating time of the commercial vehicle among a plurality of concentration areas, extracting, by the server, a first preference area corresponding to preference of the commercial vehicle among the first concentration area, and transmitting, by the server, a first message requesting movement thereof to the first preference area to a vehicle terminal of the commercial vehicle to guide the first preference area;
• and
• providing, by the server, the call allocation service by allocating the call of the customer terminal, in which a departure or a destination is located in the first preference area, to the commercial vehicle when the commercial vehicle enters the first preference area,
• wherein the plurality of concentration areas are areas in which an average value of a number of calls per unit time corresponding to the operating time is more than a first reference value among a plurality of areas divided according to a predetermined reference,
• wherein the first reference value is an average value of the number of calls occurring in the plurality of areas per unit time for a predetermined period,
• wherein preference of the commercial vehicle is derived by analysis for an area where the commercial vehicle is operating or analysis for an area where a driver of the commercial vehicle prefers,
• wherein the first preference area is an area where the operating time of the commercial vehicle is a second reference value or more than the second reference value or an area selected by a driver of the commercial vehicle among the plurality of first concentration areas, and
• wherein the second reference value is an average of a total time operated by the commercial vehicle in the plurality of first concentration areas,
• wherein the call allocation method further comprises:
• before the providing of the call allocation service,
• determining, by the server, whether a congestion area occurs by monitoring the first preference area entered by the commercial vehicle, and
• as a result of the determining, when the congestion area occurs, to repeatedly transmit a second message to a vehicle terminal of each commercial vehicle sequentially in an order from a commercial vehicle having a low grade to a commercial vehicle having a high grade among commercial vehicles operating in the congestion area until the congestion area is released to guide a second preference area,
• wherein the second message includes information related to a plurality of second preference areas located adjacent to the congestion area, and
• wherein the congestion area is an area in which a number of the commercial vehicles during operating is more than a number of calls.