Inter-application workflow performance analytics

A non-transitory computer readable medium having stored thereon a sequence of instructions which, when executed by a processor, causes the processor to execute a set of acts for displaying inter-application workflow performance measurements based on computer-generated application interaction data to a user, the set of acts being executed in a networked computing environment and comprising:

• capturing, at a computerized content management system (CCMS), first electronic signals representing communications between the CCMS and a plurality of heterogeneous computer-executable applications through respective network communication links of the networked computing environment, wherein the communications are transmitted to and from the CCMS without human interaction and the computer-executable applications are invoked by respective computing devices of respective to collaborate on a plurality of computer-readable digital content objects managed by the CCMS and to generate respective interaction events that are recorded to a storage device of the CCMS;
• capturing, at one or more application programming interfaces (APIs) of the CCMS from a first user computing device and a second user computing device of the networked computing environment, and based at least in part upon the communications, second electronic signals representing on-line collaboration between the first user computing device and the second user computing device on a shared computer-readable digital content object of the plurality of computer-readable digital content objects, wherein the first and the second user computing devices collaborate on the shared computer-readable digital content object managed by the CCMS at least by:
• respectively identifying a directory or folder managed by the CCMS;
• respectively accessing a corresponding electronic file within the folder or directory for the shared computer-readable digital content object;
• and
• performing at least one of a content modification operation and a content generation operation on the shared computer-readable digital content object managed by the CCMS;
• reducing consumption of CCMS computing resources in fulfillment of a request from the first user computing device for inter-application performance measurements at least by:
• aggregating, by an instance of a software service hosted by the CCMS, a smaller subset of interaction events involving heterogenous computer-executable applications of a set of recorded interaction events based at least in part upon a request attribute and the second electronic signals, wherein
• the request attribute is retrieved from a first inter-process communication issued by the first user computing device and determined from the first electronic signals, and
• the instance of the software service is instantiated on the CCMS and is remote from the multiple user computing devices that invoke a plurality of heterogeneous computer-executable applications to collaborate on the shared computer-readable digital content object;
• populating a plurality of event attributes into a data structure, the plurality of event attributes retrieved from the smaller subset of the set of recorded interaction events and respectively corresponding to respective interaction events in the smaller subset;
• loading the plurality of event attributes from the data structure into memory of the CCMS;
• generating the inter-application performance measurement at least by
• analyzing the plurality of event attributes in the memory and
• querying one or more metric definitions for the inter-application performance measurement;
• rendering one or more user interface elements in a view of a computer-generated user interface for the first user computing device, the one or more user interface elements comprising inter-application performance measurements based at least in part on the plurality of event attributes retrieved from the smaller subset of the set of recorded interaction events, and
• displaying the computer-generated user interface comprising the inter-application performance measurements to the user of the first user computing device.

A system of a networked computing environment for displaying inter-application workflow performance measurements based on computer-generated application interaction data to a user, the system comprising:

• a non-transitory storage medium having stored thereon a sequence of instructions;
• and
• one or more processors that execute the sequence of instructions, wherein execution of the sequence of instructions causes the one or more processors to perform a set of acts, the set of acts comprising:
• capturing, at a computerized content management system (CCMS), first electronic signals representing communications between the CCMS and a plurality of heterogeneous computer-executable applications through respective network communication links of the networked computing environment, wherein the communications are transmitted to and from the CCMS without human intervention and the computer executable applications are invoked by respective user computing devices of respective users to collaborate on a plurality of computer-readable digital content objects managed by the CCMS and to generate respective interaction events that are recorded to a storage device of the CCMS;
• capturing, at one or more application programing interfaces (APIs) of the CCMS from a first user computing device and a second user computing device of the networked computing environment and based at least in part upon the communications, second electronic signals representing collaboration between the first user computing device and the second user computing device on a shared computer-readable digital content object of the plurality of computer-readable digital content objects, wherein the first and the second user computing devices collaborate on the shared computer-readable digital content object managed by the CCMS at least by:
• respectively identifying a directory or folder managed by the CCMS,
• respectively accessing a corresponding electronic file within the folder or directory for the shared computer-readable digital content object, and
• performing, at least one of a content modification operation and a content generation operation on the shared computer-readable digital content object managed by the CCMS;
• reducing consumption of CCMS computing resources in fulfillment of a request from the first user computing device for inter-application performance measurements at least by:
• aggregating, by an instance of a software service hosted by the CCMS, a smaller subset of interaction events involving heterogeneous computer-executable applications of a set of recorded interaction events based at least in part upon a request attribute and the second electronic signals, wherein
• the request attribute is retrieved from a first inter-process communication issued by the first user computing device and determined from the first electronic signals, and
• the instance of the software service is instantiated on the CCMS and is remote from the multiple user computing devices that invoke a plurality of computer-executable heterogeneous applications to collaborate on the shared computer-readable digital content object;
• populating a plurality of event attributes into a data structure, the plurality of event attributes retrieved from the smaller subset of the set of recorded interaction events and respectively corresponding to respective interaction events in the smaller subset;
• loading the plurality of event attributes from the data structure into memory of the CCMS;
• generating the inter-application performance measurements at least by
• analyzing the plurality of event attributes in the memory,
• querying one or more metric definitions for the inter-application performance measurement;
• rendering one or more user interface elements in a view of a computer-generated user interface for the first user computing device, the one or more user interface elements comprising inter-application performance measurements based at least in part on the plurality of event attributes retrieved from the smaller subset of the set of recorded interaction events;
• and
• displaying the computer-generated user interface comprising the inter-application performance measurements to the user of the first user computing device.