Integrations platform with interaction and abstraction with a third party platform

A computer-implemented method for third party computing system service rerouting, the method comprising:

• providing, by a computing system comprising one or more processors, a user interface, wherein the user interface comprises one or more interactive elements;
• obtaining, by the computing system, a request from a user computing device to receive a third party service, wherein the third party service is a particular service provided by a third party computing system, wherein the request is received via an interaction with the one or more interactive elements of the user interface;
• providing, by the computing system, access to the third party service, via the third party computing system, to one or more clients associated with the user computing device;
• generating, by the computing system, usage data associated with a use of the third party service by the one or more clients associated with the user computing device, wherein information descriptive of an entity identity associated with the third party computing system is removed from recordation data when generating the usage data, wherein the entity identity comprises one or more identifiers for a third party associated with the third party computing system, and wherein the recordation data is descriptive of one or more interactions with the one or more clients;
• determining, by the computing system, communication with the third party computing system is interrupted;
• determining, by the computing system, one or more additional third party computing systems provide the third party service, wherein determining the one or more additional third party computing systems provide the third party service comprises determining one or more skills provided by the one or more additional third party computing systems based on routing data for the one or more additional third party computing systems, wherein the third party service comprises the one or more skills;
• and
• providing, by the computing system, access to the third party service, via the one or more additional third party computing systems, to the one or more clients associated with the user computing device.

One or more non-transitory computer-readable media that collectively store instructions that, when executed by one or more computing devices, cause the one or more computing devices to perform operations, the operations comprising:

• providing a user interface, wherein the user interface comprises one or more interactive elements;
• obtaining a request from a user computing device to receive a third party service, wherein the third party service is a particular service provided by a third party computing system, wherein the request is received via an interaction with the one or more interactive elements of the user interface;
• providing access to the third party service, via the third party computing system, to one or more clients associated with the user computing device;
• generating usage data associated with a use of the third party service by the one or more clients associated with the user computing device, wherein information descriptive of an entity identity associated with the third party computing system is removed from recordation data when generating the usage data, wherein the entity identity comprises one or more identifiers for a third party associated with the third party computing system, and wherein the recordation data is descriptive of one or more interactions with the one or more clients;
• determining communication with the third party computing system is interrupted;
• determining one or more additional third party computing systems provide the third party service, wherein determining the one or more additional third party computing systems provide the third party service comprises determining one or more skills provided by the one or more additional third party computing systems based on routing data for the one or more additional third party computing systems, wherein the third party service comprises the one or more skills;
• and
• providing access to the third party service, via the one or more additional third party computing systems, to the one or more clients associated with the user computing device.