US 12,710,953 B2Granted

Shared device firmware update

AssigneeDell Products L.P.

InventorsBoon Kiat Law, Manish Krishnaji Desai

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Abstract

The disclosure relates generally to firmware updates for conference room devices. When there is a firmware problem for a conference room device that needs fixing, it may result in the conference room sitting unused until an end user submits a ticket to information technology (IT). The present disclosure proposes a more proactive approach. For instance, a user may bring a laptop to a conference room for a meeting that uses a meeting application. The laptop may detect the presence of peripherals in the conference room and, in response, iterate through the different peripherals and discover current firmware version and health status for the peripherals. The laptop may then report to an IT server, for each peripheral, 1) peripheral identifier, 2) firmware version, 3) health status, 4) meeting room location. The IT server may then determine if any firmware fixes should be applied.

Claims9

Dependent claims

An Information Handling System (IHS), comprising:

one or more processors;
and
a memory coupled to the one or more processors, wherein the memory comprises computer-readable instructions, that upon execution by the one or more processors cause the IHS to:
analyze information regarding a plurality of conference rooms under management by a cloud-based management service, including identifying a first conference room having a plurality of peripheral devices, wherein a first peripheral device of the plurality of peripheral devices is identified as having a malfunction by the information regarding the plurality of conference rooms, and wherein the first peripheral device is not configured for network communication;
search a plurality of conference room bookings to determine an identity of a user who has booked the first conference room;
ask the user for permission to move forward with a remediation operation, directed to the malfunction, for the first peripheral device;
and
upon receiving permission from the user, coordinate with the user to apply a remediation package to the first peripheral device to remediate the malfunction, wherein
applying the remediation package to the first peripheral device employs a physical presence of a user device, associated with the user, in the conference room.

6 more elements

Dependencies are inferred from the claim text.

Facts

Application: 18/483,033Filed 9 Oct 2023
Published: US 2025/0117206 A110 Apr 2025
Granted: 18 Aug 2026
Term ends: Not estimatedThe source records don’t support an estimate.

Classification5 codes

G06F 8/65
Software deployment: updates
H04L 9/0863
Generation of secret information including derivation or calculation of cryptographic keys or passwords: involving passwords or one-time passwords
H04L 65/403
Support for services or applications: arrangements for multi-party communication, e.g. for conferences
G06F
Computing and data processing