Network operation center dashboard for cloud-based Wi-Fi and cellular systems
AssigneePlume Design, Inc.
InventorsAdam R. Hotchkiss, Yoseph Malkin, Ali Wahid, William J. McFarland, Manikanden Balakrishnan
Life of this patent
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Abstract
System and methods for managing a Wi-Fi network of a plurality of Wi-Fi networks from a cloud-based Network Operations Control (NOC) dashboard are provided. A method, according to one implementations, includes the step of obtaining Wi-Fi metrics and cellular metrics from a network. The method also includes the step of displaying a dashboard on a user interface for use by a support agent at a Network Operations Center (NOC). Also, the method includes the step of displaying both the Wi-Fi metrics and the cellular metrics on the dashboard.
Claims18
A non-transitory computer-readable medium having computer-readable programming code stored thereon for enabling a processing device to perform steps of:
- obtaining Wi-Fi metrics and cellular metrics from a network, the cellular metrics corresponding to metrics of the network operating during a failover from Wi-Fi operation to cellular operation, the failover being triggered by a failover event, the failover event corresponding to a failure condition in Wi-Fi service;
- displaying a dashboard on a user interface for use by a support agent at a Network Operations Center (NOC);
- and
- displaying both the Wi-Fi metrics and the cellular metrics on the dashboard, the display corresponding to the failover event from the Wi-Fi operation to the cellular operation, the display of both the Wi-Fi metrics and the cellular metrics being according to a troubleshooting mode in which a set of parameters is monitored at a granularity of the set of parameters per a unit of time, the set of parameters comprising at least one Wi-Fi parameter and at least one cellular parameter.
An apparatus executing a cloud-based Network Operations Control (NOC) dashboard for management of a plurality of Wi-Fi networks, the apparatus comprising:
- a network interface communicatively coupled to the plurality of Wi-Fi networks via the Internet;
- a processor communicatively coupled to the network interface;
- and
- memory storing instructions that, when executed, cause the processor to:
- obtain Wi-Fi metrics and cellular metrics from a network, the cellular metrics corresponding to metrics of the network operating during a failover from Wi-Fi operation to cellular operation, the failover being triggered by a failover event, the failover event corresponding to a failure condition in Wi-Fi service;
- display a dashboard on a user interface for use by a support agent at a Network Operations Center (NOC);
- and
- display both the Wi-Fi metrics and the cellular metrics on the dashboard, the display corresponding to the failover event from the Wi-Fi operation to the cellular operation, the display of both the Wi-Fi metrics and the cellular metrics being according to a troubleshooting mode in which a set of parameters is monitored at a granularity of the set of parameters per a unit of time, the set of parameters comprising at least one Wi-Fi parameter and at least one cellular parameter.
A method comprising steps of:
- obtaining Wi-Fi metrics and cellular metrics from a network, the cellular metrics corresponding to metrics of the network operating during a failover from Wi-Fi operation to cellular operation, the failover being triggered by a failover event, the failover event corresponding to a failure condition in Wi-Fi service;
- displaying a dashboard on a user interface for use by a support agent at a Network Operations Center (NOC);
- and
- displaying both the Wi-Fi metrics and the cellular metrics on the dashboard, the display corresponding to the failover event from the Wi-Fi operation to the cellular operation, the display of both the Wi-Fi metrics and the cellular metrics being according to a troubleshooting mode in which a set of parameters is monitored at a granularity of the set of parameters per a unit of time, the set of parameters comprising at least one Wi-Fi parameter and at least one cellular parameter.
Dependencies are inferred from the claim text.