System and method for dual-device communication synchronization

A non-transitory computer-readable medium comprising instructions, which when executed by a processing unit, configure the processing unit to perform operations comprising:

• receiving voice user interaction data via a virtual assistant from a first device of a user;
• processing, by the virtual assistant, the voice user interaction data to determine an intent of the user associated with a task type;
• determining that a dual-device-communication session should be established based on the intent;
• transmitting a notification to a second device of the user, the notification including an electronic link to establish the dual-device-communication session;
• receiving an indication of activation of the electronic link from the second device;
• in response to receiving the indication, establishing the dual-device-communication session with the first device and the second device, the dual-device-communication session associated with an instance of the task type, wherein the dual-device-communication session maintains a conversation that spans both the first device and the second device concurrently, the first device used as an audio channel and the second device used as a visual channel for the dual-device-communication session;
• subsequent to the establishing, receiving task data from the first device via the virtual assistant associated with the task type;
• and
• in response to receiving the task data, presenting an outcome of processing the task data, the outcome presented on a user interface on the second device.

A system comprising:

• a processing unit;
• and
• a storage device comprising instructions, which when executed by the processing unit, configure the processing unit to perform operations comprising:
• receiving voice user interaction data via a virtual assistant from a first device of a user;
• processing, by the virtual assistant, the voice user interaction data to determine an intent of the user associated with a task type;
• determining that a dual-device-communication session should be established based on the intent;
• transmitting a notification to a second device of the user, the notification including an electronic link to establish the dual-device-communication session;
• receiving an indication of activation of the electronic link from the second device;
• in response to receiving the indication, establishing the dual-device-communication session with the first device and the second device, the dual-device-communication session associated with an instance of the task type, wherein the dual-device-communication session maintains a conversation that spans both the first device and the second device concurrently, the first device used as an audio channel and the second device used as a visual channel for the dual-device-communication session;
• subsequent to the establishing, receiving task data from the first device via the virtual assistant associated with the task type;
• and
• in response to receiving the task data, presenting an outcome of processing the task data, the outcome presented on a user interface on the second device.