Server, management system, and control method therefor

A management system comprising:

• a printing apparatus to which an ink cartridge integrated with a printhead is attached;
• and
• a server configured to communicate with the printing apparatus and an order system configured to perform processing for delivering a replacement ink cartridge in a case where the number of times of an ink remaining amount of the ink cartridge falls below a threshold for a prescribed number of times,
• wherein the server includes a first transmission unit configured to transmit, to the order system, the ink remaining amount and an identifier of the ink cartridge, the ink remaining amount and the identifier being received from the printing apparatus,
• wherein the printing apparatus includes a second transmission unit configured to transmit, to the server, the ink remaining amount and the identifier of the ink cartridge attached to the printing apparatus,
• wherein, upon receiving information about a printhead error in the ink cartridge from the printing apparatus, the first transmission unit transmits, to the order system, the ink remaining amount that falls below the threshold as the ink remaining amount of the ink cartridge for the prescribed number of times, and
• wherein in a case where the printhead error has occurred in the ink cartridge, the second transmission unit transmits, to the server, the identifier of the ink cartridge and the information about the printhead error.

A control method for a management system including a printing apparatus to which an ink cartridge integrated with a printhead is attached and a server configured to communicate with the printing apparatus and an order system configured to perform processing for delivering a replacement ink cartridge in a case where a number of times of an ink remaining amount of the ink cartridge falls below a threshold for a prescribed number of times, the control method comprising:

• transmitting, by the server, the ink remaining amount and an identifier of the ink cartridge to the order system, the ink remaining amount and the identifier being received from the printing apparatus;
• transmitting, by the printing apparatus, the ink remaining amount and the identifier of the ink cartridge attached to the printing apparatus to the server;
• transmitting, by the printing apparatus, the identifier of the ink cartridge and information about a printhead error to the server, in a case where the printhead error has occurred in the ink cartridge;
• and
• transmitting, by the server, the ink remaining amount that falls below the threshold as the ink remaining amount of the ink cartridge to the order system for the prescribed number of times, in a case where the information about the printhead error in the ink cartridge is received from the printing apparatus.