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US 12,689,683 B2Granted
Content management and delivery for a communication channel
AssigneeSubflow, Inc.
InventorsMitchell Lawson, William Golden
Life of this patent
Estimating the term…
Abstract
A method for managing and delivering content associated with a communication channel is disclosed. The method may include uploading multiple pieces of content to a server. The method may further include sending messages to corresponding subscribers to the communication channel. The messages may include links to a given piece of content uploaded to the server. The method may also include monitoring access to a particular piece of content uploaded to the server and, in response to determining that the particular piece of content has been accessed, sending a follow-up message to a particular subscriber who accessed the particular piece of content.
Claims14
A method, comprising:
- receiving, from a creator at a server, a particular piece of content, wherein the server is configured to send a message about the particular piece of content or a link to access the particular piece of content,
- wherein the message is sent using a Short Message Service (SMS) communication protocol, and
- wherein the particular piece of content is associated with recovery or a follow-up appointment for post-operative surgical patients;
- identifying, by the server, a subset of a plurality of subscribers that are post-operative surgical patients located within a particular geographical location;
- sending, by the server, a plurality of messages to the subset of the plurality of subscribers using the SMS communication protocol, wherein each message of the plurality of messages includes the link to access the particular piece of content,
- wherein access to the particular piece of content is restricted based on payment information of the plurality of subscribers, and
- wherein the particular piece of content is associated with multiple time thresholds that trigger different reminder messages as the multiple time thresholds are exceeded;
- monitoring, by the server, access to the particular piece of content by the plurality of subscribers, wherein accessing the particular piece of content by a particular subscriber in the plurality of subscribers modifies an access flag associated with the particular piece of content to include a unique identifier of the particular subscriber;
- based on the unique identifier of the particular subscriber not being included with the access flag within a particular period of time, determining, by the server, the particular piece of content remains un-accessed by the particular subscriber for the particular period of time;
- in response to determining that the particular piece of content remains un-accessed by the particular subscriber, sending, to the particular subscriber via the SMS communication protocol, an invitation to initiate one-on-one communication;
- and
- in response to receiving an affirmative response to the invitation from the particular subscriber, initiating a tele-conference between the particular subscriber and the creator of the particular piece of content.
9 more elements
A non-transitory computer-accessible storage medium having program instructions stored therein that, in response to execution by a server, causes the server to perform operations including:
- receiving a particular piece of content, wherein the server is configured to send a message about the particular piece of content or a link to access the particular piece of content,
- wherein the message is sent using a Short Message Service (SMS) communication protocol, and
- wherein the particular piece of content is associated with recovery or a follow-up appointment for post-operative surgical patients;
- identifying a subset of a plurality of subscribers that are post-operative surgical patients located within a particular geographical location;
- sending a plurality of messages to the subset of the plurality of subscribers using the SMS communication protocol, wherein each message of the plurality of messages includes the link to access the particular piece of content,
- wherein access to the particular piece of content is restricted based on payment information of the plurality of subscribers, and
- wherein the particular piece of content is associated with multiple time thresholds that trigger different reminder messages as the multiple time thresholds are exceeded;
- monitoring access to the particular piece of content by the plurality of subscribers, wherein accessing the particular piece of content by a particular subscriber in the plurality of subscribers modifies an access flag associated with the particular piece of content to include a unique identifier of the particular subscriber;
- based on a unique identifier associated with the particular subscriber not being included with the access flag within a particular period of time, determining that the particular piece of content remains un-accessed by the particular subscriber for the particular period of time;
- in response to determining that the particular piece of content remains un-accessed, sending, to the particular subscriber using the SMS communication protocol, an invitation to initiate one-on-one communication;
- and
- in response to receiving an affirmative response to the invitation from the particular subscriber, initiate a tele-conference between the particular subscriber and the creator of the particular piece of content.
9 more elements
A system, comprising:
- one or more memory circuits configured to store instructions;
- and one or more processors configured to receive instructions from the one or more memory circuits and execute the instructions to cause the system to perform operations comprising:
- uploading a particular piece of content to a server, wherein the server is configured to send a message about the particular piece of content or a link to access the particular piece of content,
- wherein the message is sent using a Short Message Service (SMS) communication protocol, and
- wherein the particular piece of content is associated with recovery or a follow-up appointment for post-operative surgical patients;
- identifying a subset of a plurality of subscribers that are post-operative surgical patients located within a particular geographical location;
- sending a plurality of messages to the subset of the plurality of subscribers using the SMS communication protocol, wherein each message of the plurality of messages includes the link to access the particular piece of content;
- wherein access to the particular piece of content is restricted based on payment information of the plurality of subscribers, and
- wherein the particular piece of content is associated with multiple time thresholds that trigger different reminder messages as the multiple time thresholds are exceeded;
- monitoring access to the particular piece of content by the plurality of subscribers, wherein accessing the particular piece of content by a particular subscriber in the plurality of subscribers modifies an access flag associated with the particular piece of content to include a unique identifier of the particular subscriber;
- based on a unique identifier associated with the particular subscriber not being included with the access flag within a particular period of time, determining that the particular piece of content remains un-accessed by the particular subscriber for the particular period of time;
- in response to determining that the particular piece of content remains un-accessed, sending, to the particular subscriber using the SMS communication protocol, an invitation to initiate one-on-one communication;
- and
- in response to receiving an affirmative response to the invitation from the particular subscriber, initiating a tele-conference between the particular subscriber and the creator of the particular piece of content.
11 more elements
Dependencies are inferred from the claim text.