Management system, remote operation method, processing method, and communication management method

A method, comprising:

• displaying a user interface indicating a plurality of operation targets of a mobile apparatus and including an operation right information list, wherein for a user, different operation rights are set for each operation target of the plurality of operation targets, and each operation right indicates operation thresholds and time limitations of a corresponding operation target the operation right information list displays, in association with each of the plurality of operation targets, (i) a user name of a holder of a current operation right and (ii) an elapsed time since the operation right was applied;
• receiving an operation instruction input by the user, the operation instruction indicating a remote operation to be performed by a particular operation target of the plurality of operation targets;
• checking whether the user has an appropriate operation right to remotely operate the particular operation target according to the operation instruction before transmitting the operation information;
• transmitting, in a case that the checking indicates that the user has the appropriate operation right, operation information to remotely operate the particular operation target of the mobile apparatus according to the operation right set to the operation target, wherein the operation information includes a device identifier of the operation target, a user identifier of the user, and information corresponding to the operation instruction;
• and
• transmitting, in a case that the checking indicates that the user does not have the appropriate operation right, a notification indicating that the user does not have the appropriate operation right to remotely operate the particular operation target.

A communication system, comprising:

• a communication terminal including first circuitry;
• and
• a communication management system including second circuitry, wherein
• the first circuitry is configured to:
• control a display to display a user interface indicating a plurality of operation targets of a mobile apparatus and including an operation right information list, wherein for a user, different operation rights are set for each operation target of the plurality of operation targets, and each operation right indicates operation thresholds and time limitations of a corresponding operation target the operation right information list displays, in association with each of the plurality of operation targets, (i) a user name of a holder of a current operation right and (ii) an elapsed time since the operation right was applied;
• receive an operation instruction input by the user, the operation instruction indicating a remote operation to be performed by a particular operation target of the plurality of operation targets;
• check whether the user has an appropriate operation right to remotely operate the particular operation target according to the operation instruction before transmitting the operation information;
• transmit, in a case that the first circuitry determines that the user has the appropriate operation right, operation information to the communication management system, wherein the operation information includes a device identifier of the operation target, a user identifier of the user, and information corresponding to the operation instruction;
• and
• transmit, in a case that the first circuitry determines that the user does not have the appropriate operation right, a notification to the communication management system indicating that the user does not have the appropriate operation right to remotely operate the particular operation target, and
• the second circuitry is configured to, in the case that the user has the appropriate operation right:
• receive the operation information transmitted from the communication terminal;
• and
• transmit the operation information to the mobile apparatus to remotely operate the particular operation target according to the operation right set to the particular operation target.

A communication terminal, comprising:

• a display;
• and
• circuitry configured to:
• control the display to display a user interface indicating a plurality of operation targets of a mobile apparatus and including an operation right information list, wherein for a user, different operation rights are set for each operation target of the plurality of operation targets, and each operation right indicates operation thresholds and time limitations of a corresponding operation target the operation right information list displays, in association with each of the plurality of operation targets, (i) a user name of a holder of a current operation right and (ii) an elapsed time since the operation right was applied;
• receive a designation of a particular operation target of the plurality of operation targets from the user, wherein the particular operation target to which an operation right is set to another communication terminal or to another user operating the another communication terminal is to be applied;
• check whether the user has an appropriate operation right to remotely operate the particular operation target according to the operation instruction before transmitting the operation information;
• transmit, in a case that the circuitry determines that the user does not have the appropriate operation right, a request to transfer the operation right from the another communication terminal or the another user to the communication terminal or to the user;
• transmit, after the operation right to the particular operation target is set to the communication terminal or the user, operation information to remotely operate the particular operation target, wherein the operation information includes a device identifier of the operation target, a user identifier of the user, and information corresponding to an operation instruction input to the communication terminal by the user;
• and
• transmit, in a case that the circuitry determines that the user does not have the appropriate operation right and that the appropriate operation right cannot be transferred, a notification indicating that the user does not have the appropriate operation right to remotely operate the particular operation target.

A processing method, comprising:

• displaying a user interface indicating a plurality of operation targets of a mobile apparatus and including an operation right information list, wherein for a user, different operation rights are set for each operation target of the plurality of operation targets, and each operation right indicates operation thresholds and time limitations of a corresponding operation target the operation right information list displays, in association with each of the plurality of operation targets, (i) a user name of a holder of a current operation right and (ii) an elapsed time since the operation right was applied;
• receiving a designation of a particular operation target of the plurality of operation targets from the user, wherein the particular operation target to which an operation right is set to another communication terminal or to another user operating the another communication terminal is to be applied;
• checking whether the user has an appropriate operation right to remotely operate the particular operation target according to the operation instruction before transmitting the operation information;
• transmitting, in a case that the checking indicates that the user does not have the appropriate operation right, a request to transfer the operation right from the another communication terminal or the another user to the communication terminal or to the user;
• transmitting, after the operation right to the particular operation target is set to the communication terminal or the user, operation information to remotely operate the particular operation target, wherein the operation information includes a device identifier of the operation target, a user identifier of the user, and information corresponding to an operation instruction input to the communication terminal by the user;
• and
• transmitting, in a case that the checking indicates that the user does not have the appropriate operation right and that the appropriate operation right cannot be transferred, a notification indicating that the user does not have the appropriate operation right to remotely operate the particular operation target.