Compute systems and processes for video messages

A computing system for managing user communication within a single call session, the computing system comprising:

• at least one computing processor;
• and
• memory comprising instructions that, when executed by the at least one computing processor, enable the computing system to:
• intercepting and managing, by a server, a communications session initiated by a user device over a communications network, the communications session being initiated between at least a sender user device and a recipient user device, the sender user device associated with a sender address, wherein the intercepting comprises extracting sender address from incoming call signalling and establishing a session identifier that maintains continuity throughout subsequent routing and messaging operations without terminating the video communications session and without establishing a new dialog, connection, or security context;
• querying to obtain a recipient user decision tree instructions from a database, wherein the decision tree instructions comprise hierarchical rule structure comprising sender classification rules, time-based routing rules, and/or availability dependent routing rule;
• computing an availability status by querying the recipient user device and receiving an availability response from the recipient user device;
• algorithmically generating routing instructions by comparing the decision tree instructions, sender address, and the computed availability status, wherein the routing instructions comprise instructions for streaming a pre-recorded message through the server;
• selecting a pre-recorded media file from a plurality of pre-recorded media files stored in the database in substantially real time based on user decision tree instructions and sender address;
• executing the routing instructions by retrieving the selected pre-recorded media file from the database and streaming the selected pre-recorded media file from the database through the server to an audio/visual interface associated with the sender user device;
• wherein the video communication session is maintained without termination throughout the various routing and streaming steps and wherein the various routing and streaming steps are associated with the session identifier from interception to streaming of the selected pre-recorded media file, and wherein the server, the database, the sender user device, and the recipient user device operate with the same session identifier for the entire video communication session;
• and
• transmitting a notification to the recipient user device
• wherein all routing, streaming, and reply capture operations are executed under a single session authority boundary defined by the established session identifier, and wherein no new session authority is created during retrieval or streaming of the prerecorded media file.

A non-transitory computer readable medium comprising instructions that when executed by a processor enable the processor to execute a computer implemented method, the method comprising:

• intercepting and managing, by a server, a communications session initiated by a user device over a communications network, the communications session being initiated between at least a sender user device and a recipient user device, the sender user device associated with a sender address, wherein the intercepting comprises extracting sender address from incoming call signalling and establishing a session identifier that maintains continuity throughout subsequent routing and messaging operations without terminating the video communications session and without establishing a new dialog, connection, or security context;
• querying to obtain a recipient user decision tree instructions from a database, wherein the decision tree instructions comprise hierarchical rule structure comprising sender classification rules, time-based routing rules, and/or availability dependent routing rule;
• computing an availability status by querying the recipient user device and receiving an availability response from the recipient user device;
• algorithmically generating routing instructions by comparing the decision tree instructions, sender address, and the computed availability status, wherein the routing instructions comprise instructions for streaming a pre-recorded message through the server;
• selecting a pre-recorded media file from a plurality of pre-recorded media files stored in the database in substantially real time based on user decision tree instructions and sender address;
• executing the routing instructions by retrieving the selected pre-recorded media file from the database and streaming the selected pre-recorded media file from the database through the server to an audio/visual interface associated with the sender user device;
• wherein the video communication session is maintained without termination throughout the various routing and streaming steps and wherein the various routing and streaming steps are associated with the session identifier from interception to streaming of the selected pre-recorded media file, and wherein the server, the database, the sender user device, and the recipient user device operate with the same session identifier for the entire video communication session;
• and
• transmitting a notification to the recipient user device
• wherein all routing, streaming, and reply capture operations are executed under a single session authority boundary defined by the established session identifier,
• and wherein no new session authority is created during retrieval or streaming of the prerecorded media file.