Artificial intelligence based resolution of security alarm events using video data

A method, comprising:

• in an electronic device:
• receiving alarm data related to an alarm event associated with a point of access to a physical area of a premises;
• transmitting a request for video data corresponding to the received alarm data;
• receiving, based on the transmitted request, the video data corresponding to the received alarm data;
• determining at least one tag associated with the alarm event based on at least one of the received video data or the received alarm data;
• applying an artificial intelligence (AI) model to the determined at least one tag and the received alarm data;
• determining a severity score indicating whether the alarm event corresponds to a true event or a false event, based on the application of the AI model;
• controlling, based on the determined severity score, rendering of first information corresponding to the alarm event on a user interface, wherein
• the first information includes one of:
• second information indicating a resolution of the alarm event, or
• third information indicating the alarm event is pending for review for an operator associated with the premises,
• controlling rendering of the second information in a case where the determined severity score is less than a threshold score;
• and
• controlling rendering of the third information in a case where the determined severity score is greater than the threshold score.

A non-transitory computer-readable medium having stored thereon, computer-executable instructions that when executed by an electronic device, causes the electronic device to execute operations, the operations comprising:

• receiving alarm data related to an alarm event associated with a point of access to a physical area of a premises;
• transmitting a request for video data corresponding to the received alarm data;
• receiving, based on the transmitted request, the video data corresponding to the received alarm data;
• determining at least one tag associated with the alarm event based on at least one of the received video data or the received alarm data;
• applying an artificial intelligence (AI) model to the determined at least one tag and the received alarm data;
• determining a severity score indicating whether the alarm event corresponds to a true event or a false event, based on the application of the AI model;
• and
• controlling, based on the determined severity score, rendering of first information corresponding to the alarm event on a user interface, wherein
• the first information includes one of:
• second information indicating a resolution of the alarm event, or
• third information indicating the alarm event is pending for review for an operator associated with the premises,
• controlling rendering of the second information in a case where the determined severity score is less than a threshold score;
• and
• controlling rendering of the third information in a case where the determined severity score is greater than the threshold score.