Multi-function device (MFD) system configured to detect an MFD anomaly
AssigneeXerox Corporation
InventorsAurora Gayango Perez, Michael Blowers, Ian Davis
Life of this patent
Estimating the term…
Abstract
A multi-function device (MFD) (100) configured to detect an MFD anomaly and provide support, comprising: one or more MFD sensors (390) configured to obtain MFD sensor data; a processor (320) configured to: (i) receive MFD monitoring data, the MFD monitoring data comprising one or more of the MFD sensor data and user input data received from a user of the MFD; (ii) detect, from the received MFD monitoring data, an anomaly in one or more of the one or more MFDs; (iii) identify, by a trained support model analyzing the detected anomaly, a solution to the detected anomaly; and a user interface (340) configured to provide the identified solution to the user.
Claims19
A multi-function device (MFD) configured to detect an MFD anomaly and provide support, comprising:
- one or more MFD sensors configured to obtain MFD sensor data;
- a processor configured to:
- (i) receive MFD monitoring data, the MFD monitoring data comprising one or more of the MFD sensor data and user input data received from a user of the MFD;
- (ii) detect, from the received MFD monitoring data, an anomaly in one or more MFDs;
- (iii) identify, by a trained support model analyzing the detected anomaly, a solution to the detected anomaly;
- and
- a user interface configured to provide the identified solution to the user.
Dependencies are inferred from the claim text.