Verbal language analysis

A system, comprising:

• one or more memories comprising processor-executable instructions;
• and
• one or more processors configured to execute the processor-executable instructions and cause the system to:
• capture a conversation between a user and a third party;
• analyze the conversation according to verbal language analysis for the user to determine one or more data factors associated with the conversation, the one or more data factors including at least one Trust Artifact, wherein the at least one Trust Artifact comprises one or more trust phrases and one or more non-word indicators that indicate a level of established trust;
• determine, by an artificial intelligence component stored in the one or more memories, a verbal intelligence index from the captured one or more data factors, the artificial intelligence component being trained, via supervised or unsupervised learning, to determine a proportionate weighting of the at least one Trust Artifact to calculate the verbal intelligence index;
• and
• generate a dashboard display of the verbal intelligence index responsive the determination by the artificial intelligence component.

A non-transitory computer readable medium having instructions to control one or more processors configured to:

• capture a conversation between a user and a third party;
• analyze the conversation according to verbal language analysis for the user to determine one or more data factors associated with the conversation, the one or more data factors including at least one Trust Artifact, wherein the at least one Trust Artifact comprises one or more trust phrases and one or more non-word indicators that indicate a level of established trust;
• determine, by an artificial intelligence component stored in the memory, a verbal intelligence index from the captured one or more data factors, the artificial intelligence component being trained, via supervised or unsupervised learning, to determine a proportionate weighting of the at least one Trust Artifact to calculate the verbal intelligence index;
• and
• generate a dashboard display of the verbal intelligence index responsive the determination by the artificial intelligence component.