Method for diagnosing failure of and providing maintenance information about ATM
AssigneeHyosung Tns Inc.
InventorsKyung Il Ha, Keum Bo Na, Il Je Hyung
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AssigneeHyosung Tns Inc.
InventorsKyung Il Ha, Keum Bo Na, Il Je Hyung
Estimating the term…
The present invention relates to diagnosing a failure of and providing maintenance information about an ATM. When a failure occurs in the ATM, a node at which an abnormal sensor value is initially measured during a failed transaction is identified on the basis of sensor values measured by various sensors provided in the ATM. A failure cause providing module that provided an abnormal operation cause for the failure is predicted and information about a failure occurrence module in which the failure actually occurred and information about the failure cause providing module are provided to a maintenance worker on site, supporting the maintenance worker so that the maintenance worker can, during a failure recovery process, repair the failure occurrence module along with the failure cause providing module that caused the failure.
A banking automated teller machine (ATM) configured to:
A method of providing failure diagnosis results and repair information to a maintenance worker in a site when a failure of a banking automated teller machine (ATM) occurs, the method comprising:
Dependencies are inferred from the claim text.