Robotic process automation (RPA) troubleshooting systems and methods

A robotic process automation (RPA) troubleshooting method comprising employing at least one hardware processor of a computer system to execute a troubleshooter module communicatively coupled to a robotic process automation (RPA) robot configured to execute an RPA workflow mimicking an interaction of a user with the computer system, wherein the troubleshooter module is configured to troubleshoot the RPA activity, comprising:

• in response to a failure to execute the RPA workflow, identifying a target computer file according to the RPA workflow;
• in response to identifying the target computer file, determining whether the failure was caused by file locking of the target computer file according to a content of a data structure residing in a memory of the computer system and used by an operating system of the computer system to manage execution of software;
• in response to determining that the failure was caused by file locking, identifying a culprit software entity having locked the target computer file;
• and
• initiating a display of a failure notification to a user, the failure notification including an indicator of a cause of the failure and an identifier of the culprit software entity.

A non-transitory computer-readable medium storing instructions which, when executed by at least one hardware processor of a computer system, cause the computer system to execute a troubleshooter module communicatively coupled to a robotic process automation (RPA) robot configured to execute an RPA workflow mimicking a human interaction with the computer system, the troubleshooter module configured to troubleshoot the RPA activity, comprising:

• in response to a failure to execute the RPA workflow, identify a target computer file according to the RPA workflow;
• in response to identifying the target computer file, determine whether the failure was caused by file locking of the target computer file according to a content of a data structure residing in a memory of the computer system and used by an operating system of the computer system to manage execution of software;
• in response to determining that the failure was caused by file locking, identify a culprit software entity having locked the target computer file;
• and
• initiate a display of a failure notification to a user, the failure notification including an indicator of a cause of the failure and an identifier of the culprit software entity.