Information processing apparatus, simulation system, non-transitory computer readable medium, and information processing method

A non-transitory computer readable medium storing a program causing a computer that reproduces a malfunction occurring in a different computer to implement, the malfunction being reproduced outside an environment where the different computer is installed:

• in response to occurrence of a malfunction in the different computer, acquiring apparatus state information from the different computer, the apparatus state information being used for malfunction analysis;
• with reference to the acquired apparatus state information, creating an operating environment in a system provided outside the environment where the different computer is installed, the operating environment being equivalent to an operating environment of the different computer;
• causing an information processing apparatus installed in the system, to be configured as an equivalent information processing apparatus equivalent to the different information processing apparatus by transmitting the acquired apparatus state information to the system;
• in response to the system not configuring the equivalent information processing apparatus successfully, configuring the information processing apparatus for not configured part to enable the malfunction to be reproduced in the information processing apparatus;
• and
• reproducing the malfunction with an environment for reproduction created in the information processing apparatus being linked to an environment for the reproduction in the system.

An information processing method performed by a computer that reproduces a malfunction occurring in a different computer, the malfunction being reproduced outside an environment where the different computer is installed, the method comprising:

• in response to occurrence of a malfunction in the different computer, acquiring apparatus state information from the different computer, the apparatus state information being used for malfunction analysis;
• with reference to the acquired apparatus state information, creating an operating environment in a system provided outside the environment where the different computer is installed, the operating environment being equivalent to an operating environment of the different computer;
• causing an information processing apparatus installed in the system, to be configured as an equivalent information processing apparatus equivalent to the different information processing apparatus by transmitting the acquired apparatus state information to the system;
• in response to the system not configuring the equivalent information processing apparatus successfully, configuring the information processing apparatus for not configured part to enable the malfunction to be reproduced in the information processing apparatus;
• and
• reproducing the malfunction with an environment for reproduction created in the information processing apparatus being linked to an environment for the reproduction in the system.