Remote maintenance system and operation method thereof
AssigneeITE Tech. Inc.
InventorsChih-Pin Liao, Yao-Te Fang
Life of this patent
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Abstract
The disclosure provides a remote maintenance system and an operation method thereof. The remote maintenance system includes a to-be-maintained device and an electronic device. The electronic device is coupled to the to-be-maintained device. The to-be-maintained device has a communication interface. In response to anomaly in the to-be-maintained device, the electronic device connects with a remote device through execution of an application, and the remote device performs remote maintenance on the to-be-maintained device through execution of a maintenance application.
Claims12
A remote maintenance system, comprising:
- a to-be-maintained device, which has a communicative interface;
- and
- an electronic device, structurally separate from and externally coupled to the to-be-maintained device via the communicative interface,
- wherein in response to anomaly in the to-be-maintained device, the electronic device connects with a remote device through execution of an application, and the remote device performs remote maintenance on the to-be-maintained device through execution of a maintenance application,
- wherein the to-be-maintained device comprises:
- an embedded controller, coupled to the electronic device via the communication interface, wherein in response to anomaly in the to-be-maintained device, the embedded controller sends an anomaly message to the electronic device;
- and
- a processor, coupled to the embedded controller,
- wherein in response to anomaly in the processor, the embedded controller sends the anomaly message to the electronic device,
- wherein the embedded controller fetches the anomaly message from the processor through one of a Low Pin Count Bus interface and an enhanced Serial Peripheral Interface.
An operation method of remote maintenance system, the remote maintenance system comprises a to-be-maintained device and an electronic device, wherein the to-be-maintained device has a communication interface, and the electronic device is structurally separate from and externally coupled to the to-be-maintained device via the communicative interface, the operation method comprising:
- in response to anomaly in a to-be-maintained device, connecting, by the electronic device, with a remote device through execution of an application and performing remote maintenance on the to-be-maintained device through execution of a maintenance application,
- in response to anomaly in the to-be-maintained device, sending, by an embedded controller of the to-be-maintained device, an anomaly message to the electronic device via the communication interface,
- wherein in response to anomaly in a processor of the to-be-maintained device, sending, by the embedded controller, the anomaly message to the electronic device,
- wherein fetching, by the embedded controller, the anomaly message from the processor via one of a Low Pin Count Bus interface and an enhanced Serial Peripheral Interface.
Dependencies are inferred from the claim text.