Back to results
US 12,641,182 B1Granted
Reporting delay mitigation apparatus, system, and methods thereof
AssigneeMarketSpark, Inc.
InventorsCharles Wilson, Patrick Burns
Life of this patent
Estimating the term…
Loading patent…
Loading patent…
AssigneeMarketSpark, Inc.
InventorsCharles Wilson, Patrick Burns
Estimating the term…
A monitoring system for mitigating reporting delays between a customer device and a central monitoring station (CMS), for example, over a public switched telephone network (PSTN) may include a message tone detector, an acknowledgement tone detector, an acknowledgement tone generator and a processor coupled to each of the message tone detector, the acknowledgement tone detectors and the acknowledgement tone generator. The message tone detector may be configured to monitor one or more messages sent from the customer device to the CMS. The acknowledgement tone detector may be configured to monitor one or more acknowledgements sent from the CMS to the customer device in response to each of the one or more messages, respectively. The acknowledgement tone generator may be configured to generate and transmit one or more additional acknowledgements to the customer device when two consecutive messages of the one or more messages are substantially similar.
A monitoring system for mitigating reporting delays between a customer device and a central monitoring station (CMS) over a public switched telephone network (PSTN), the monitoring system comprising:
A method of overcoming Contact ID latency issues between a customer device and a central monitoring station (CMS) over a public switched telephone network (PSTN), the method comprising:
Dependencies are inferred from the claim text.