HVAC service performance

A computer implemented method comprising:

• receiving, from a monitoring system that includes one or more sensors throughout a property with a heating, ventilation, and air conditioning (“HVAC”) system at the property, raw sensor data that includes data from an alarm panel included in the monitoring system;
• receiving, from the HVAC system at the property, HVAC system data that is different data from the raw sensor data;
• determining, using the raw sensor data and the HVAC system data, whether a component of the HVAC system is likely malfunctioning;
• in response to determining whether the component of the HVAC system is likely malfunctioning, generating a classification code that identifies a type of issue with the component;
• and
• performing an operation for the type of issue with the component of the HVAC system using the classification code, wherein the operation is separate from the operations.

One or more computer storage media encoded with instructions that, when executed by one or more computers, cause the one or more computers to perform operations comprising:

• receiving, from a monitoring system that includes one or more sensors throughout a property with a heating, ventilation, and air conditioning (“HVAC”) system at the property, raw sensor data that includes data from an alarm panel including in the monitoring system;
• receiving, from the HVAC system at the property, HVAC system data that is different data from the raw sensor data;
• determining, using the raw sensor data and the HVAC system data, whether a component of the HVAC system is likely malfunctioning;
• in response to determining whether the component of the HVAC system is likely malfunctioning, generating a classification code that identifies a type of issue with the component;
• and
• performing an operation for the type of issue with the component of the HVAC system using the classification code, wherein the operation is separate from the operations.