System and method for realtime and passive subscription to multi-channel conversations which happen between users representing enterprises or end customers or consumers

A method for providing a subscription service for communication sessions, the method comprising the actions of:

• receiving at a real-time and passive subscription (RPAS) service, a request for a conversation schedule from a first user;
• the RPAS providing the conversation schedule to the first user;
• receiving a participation request from the first user at the RPAS, the participation request identifying one or more conversations and including a unique ID for the first user;
• transmitting a notice to the first user on a preferred channel associated with the unique ID of the first user, the notice identifying a particular conversation;
• receiving an acceptance from the first user at the RPAS;
• in response to receiving the acceptance from the first user, the RPAS:
• establishing a connection of the preferred channel for the first user;
• converting conversation elements of the conversation to a format compatible with the preferred channel for the first user;
• and
• delivering the conversation elements to the first user over the preferred channel.