Computer-readable recording medium storing avatar generating program, avatar generating method, and information processing device

An avatar generating method for a computer to execute a process comprising:

• acquiring a video obtained by imaging an area that includes a product shelf on which a product is arranged;
• specifying a behavior of a person and a feature regarding the person by analyzing the acquired video;
• classifying the specified feature based on a predetermined condition;
• acquiring a customer service style that is expressed by an avatar displayed in a visually recognizable manner for each person and that is for the product;
• calculating an occurrence rate of a behavior related to purchase of the product, for each classified feature, based on the specified behavior, for the customer service style;
• and
• updating the customer service style, for each classified feature, based on the occurrence rate.

An information processing device comprising:

• a memory;
• and
• a processor coupled to the memory and configured to:
• acquire a video obtained by imaging an area that includes a product shelf on which a product is arranged;
• specify a behavior of a person and a feature regarding the person by analyzing the acquired video;
• classify the specified feature based on a predetermined condition;
• acquire a customer service style that is expressed by an avatar displayed in a visually recognizable manner for each person and that is for the product;
• calculate an occurrence rate of a behavior related to purchase of the product, for each classified feature, based on the specified behavior, for the customer service style;
• and
• update the customer service style, for each classified feature, based on the occurrence rate.