US 12,613,882 B2Granted

System and method for horizontal electronic data intake through an integrated online platform

AssigneeBank of America Corporation

InventorsLinda Lebowski, Patricia Brown

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Abstract

A system is provided for horizontal electronic data intake through an integrated online platform. In particular, the system may provide an online centralized platform that may aggregate and consolidate operational data from multiple sources or groups within a network environment. The operational data may be converted to a universal format through the intake process. The system may use an artificial intelligence engine to analyze the patterns within the operational data to identify gaps or issues in existing operational controls or processes and subsequently output one or more recommendations for remediating the gaps or issues. In this way, the system may provide an efficient way to remediate operational issues within the network environment.

Claims17

Dependent claims

A system for horizontal electronic data intake through an integrated online platform, the system comprising:

a processing device;
a non-transitory storage device containing instructions when executed by the processing device, cause the processing device to perform the steps of:
receiving, through a consolidated online portal, operations data from one or more computing devices in a network environment, wherein the operations data comprises operations incident data;
parsing and transforming the operations data into a standardized format within an operations data repository, wherein parsing and transforming the operations data into the standardized format comprises:
receiving a first set of operations data from a first computing device in a first format;
receiving a second set of operations data from a second computing device in a second format;
extracting, using an artificial intelligence (“AI) engine, targeted information from the first set of operations data and the second set of operations data;
and
populating the operations data repository with the targeted information in the standardized format;
analyzing the operations data using the AI engine to identify one or more patterns within the operations data;
identifying, based on identifying the one or more patterns, one or more control gaps with respect to the operations incident data;
and
generating, using the AI engine, one or more recommendations for remediating the control gaps.

10 more elements

A computer program product for horizontal electronic data intake through an integrated online platform, the computer program product comprising a non-transitory computer-readable medium comprising code causing an apparatus to perform the steps of:

receiving, through a consolidated online portal, operations data from one or more computing devices in a network environment, wherein the operations data comprises operations incident data;
parsing and transforming the operations data into a standardized format within an operations data repository, wherein parsing and transforming the operations data into the standardized format comprises:
receiving a first set of operations data from a first computing device in a first format;
receiving a second set of operations data from a second computing device in a second format;
extracting, using an artificial intelligence (“AI) engine, targeted information from the first set of operations data and the second set of operations data;
and
populating the operations data repository with the targeted information in the standardized format;
analyzing the operations data using the AI engine to identify one or more patterns within the operations data;
identifying, based on identifying the one or more patterns, identify one or more control gaps with respect to the operations incident data;
and
generating, using the AI engine, one or more recommendations for remediating the control gaps.

8 more elements

Dependencies are inferred from the claim text.