System, method, and computer program product for a contactless ATM experience

A computer program product comprising at least one non-transitory computer-readable medium including program instructions that, when executed by at least one processor, cause the at least one processor to:

• receive, with a service system, from a user device associated with a telephone number, a first short message service (SMS) message including a unique identifier associated with an automated teller machine (ATM) terminal, wherein the telephone number is associated with an account configured for use at the ATM terminal;
• verify, with the service system, that the telephone number associated with the user device from which the first SMS message is received is associated with the account configured for use at the ATM terminal;
• in response to verifying that the telephone number from which the first SMS message is received is associated with the account configured for use at the ATM terminal, generate, with the service system, a one-time password (OTP) associated with the telephone number and the unique identifier;
• communicating, with the service system, the OTP to the ATM terminal;
• receive, from the service system, at the ATM terminal, the OTP;
• in response to receiving the OTP from the service system, control a display of the ATM terminal to display the OTP such that the OTP is readable by a user when standing adjacent to the ATM terminal without the user physically interacting with the ATM terminal;
• receive, with the service system, from the user device associated with the telephone number, a second SMS message including the OTP displayed on the display of the ATM terminal;
• verify, with the service system, that the OTP included in the second SMS message corresponds to the OTP associated with the telephone number and the unique identifier;
• in response to verifying that the OTP included in the second SMS message corresponds to the OTP associated with the telephone number and the unique identifier, transmit, with the service system, to the ATM terminal, a cash dispense command including an amount of cash to dispense;
• receive, from the service system, at the ATM terminal, the cash dispense command including the amount of cash to dispense;
• and
• in response to receiving the cash dispense command including the amount of cash to dispense, control the ATM terminal to dispense the amount of cash for collection at the ATM terminal, wherein the ATM terminal dispenses the amount of cash in response to receiving the cash dispense command without the ATM terminal receiving or having knowledge of the account number of an account from which the cash is withdrawn.

A system, comprising:

• a service system including at least one processor;
• and
• an automated teller machine (ATM) terminal including one or more processors, a display, and a cash dispensing component,
• wherein the at least one processor of the service system is programmed and/or configured to:
• receive, from a user device associated with a telephone number, a first short message service (SMS) message including a unique identifier associated with the ATM terminal, wherein the telephone number is associated with an account configured for use at the ATM terminal;
• verify that the telephone number associated with the user device from which the first SMS message is received is associated with the account configured for use at the ATM terminal;
• in response to verifying that the telephone number from which the first SMS message is received is associated with the account configured for use at the ATM terminal, generate a one-time password (OTP) associated with the telephone number and the unique identifier;
• and
• communicate the OTP to the ATM terminal,
• wherein the one or more processors of the ATM terminal are programmed and/or configured to:
• receive, from the service system, the OTP;
• in response to receiving the OTP from the service system, control the display to display the OTP such that the OTP is readable by a user when standing adjacent to the ATM terminal without the user physically interacting with the ATM terminal,
• wherein the at least one processor of the service system is further programmed and/or configured to:
• receive, from the user device associated with the telephone number, a second SMS message including the OTP displayed on the display of the ATM terminal;
• verify that the OTP included in the second SMS message corresponds to the OTP associated with the telephone number and the unique identifier;
• in response to verifying that the OTP included in the second SMS message corresponds to the OTP associated with the telephone number and the unique identifier, transmit, to the ATM terminal, a cash dispense command including an amount of cash to dispense, and
• wherein the one or more processors of the ATM terminal are further programmed and/or configured to:
• receive, from the service system, the cash dispense command including the amount of cash to dispense;
• and
• in response to receiving the cash dispense command including the amount of cash to dispense, control the cash dispensing component to dispense the amount of cash for collection at the ATM terminal, wherein the ATM terminal dispenses the amount of cash in response to receiving the cash dispense command without the ATM terminal receiving or having knowledge of an account number of the account from which the cash is withdrawn.