US 12,608,433 B2Granted

Facilitating website navigation with a personalized contextual popup menu of actions

AssigneeProvidence St. Joseph Health

InventorsAdam Smith-Kipnis, Ryan Untalan, Lisa Mason, Michael Lynch, Reza Ladchartabi

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Abstract

An action selection facility for a website made up of pages is described. The facility receives requests, each identifying a requested page among the website's pages, and a requesting user for whom the request was generated. For each received request, the facility: (a) identifies actions presently available to the requesting user that can be performed using the website; (b) accesses a set of action determinant factors that relate to the request, and uses them to generate a score for each identified action; and (c) selects a proper subset of the identified actions based at least in part on the scores generated for them.

Claims20

Dependent claims

A method in a computing system with respect to a website comprised of pages, the method comprising:

receiving, by a processor of the computing system, a plurality of requests, each request identifying a requested page among the pages of the website, and a requesting user on behalf of whom the request was generated;
and
for each received request, in response to its receipt:
extracting, by the processor of the computing system, identification information of the requesting user;
analyzing, by the processor of the computing system, user data of the requesting user based on the identification information to identify first actions available to the requesting user to be displayed on a first section of the requested page of the website;
for each of the first actions, accessing, by the processor of the computing system, a set of action determinant factors to determine second actions available to the requesting user based on the user data;
in response to detecting an activation of one of the first actions by the requesting user on the first section of the requested page of the website, using, by the processor of the computing system, the action determinant factors and the user data to generate a score for each of the second actions;
selecting, by the processor of the computing system, a subset of the second actions based at least in part on the score generated for each of the second actions;
causing, by the processor of the computing system, to be included in an instance of the requested page served in response to the activation of one of the first actions a dynamic action menu that, for each of the subset of the second actions, contains a distinct control for performing a selected action;
and
displaying, by the processor of the computing system, the dynamic action menu on a second section of the requested page of the website, the subset of the second actions being prioritized in the dynamic action menu in a descending order in connection with the score generated for each of the second actions.

8 more elements

One or more instances of computer-readable media collectively storing a data structure, the one or more instances of computer-readable media not constituting a transitory propagating data signal, the data structure comprising:

a plurality of entries, each entry corresponding to an action of a subject website that is available to a requesting user requesting a requested page from the subject website, wherein identifying information of the requesting user is extracted from each received request and user data of the requesting user is analyzed to identify one or more first actions available to the requesting user to be displayed on a first section of the requested page of the website and access, for each of the first actions, a set of action determinant factors to determine one or more second actions available to the requesting user based on the user data, each entry comprising:
a quantitative score reflecting a level of appropriateness for each of the second actions based on the action determinant factors and the user data, in response to detecting an activation of one of the first actions by the requesting user on the first section of the requested page of the website,
such that a subset of the second actions is selected based at least in part on the quantitative score generated for each of the second actions,
wherein the data structure comprises data for displaying an instance of the requested page served in response to the activation of one of the first actions and including a dynamic action menu that, for each of the subset of the second actions, contains a distinct control for performing a selected action, wherein the dynamic action menu is configured to be displayed on a second section of the requested page of the website, the subset of the second actions being prioritized in the dynamic action menu in a descending order in connection with the quantitative score generated for each of the second actions.

1 more element

One or more instances of computer-readable media collectively having contents configured to cause a computing system to perform a method with respect to a website comprised of pages, the one or more instances of computer-readable media not constituting a transitory propagating data signal, the method comprising:

receiving, by a processor of the computing system, a plurality of requests, each request identifying a requested page among the pages of the website, and a requesting user on behalf of whom the request was generated;
and
for each received request, in response to its receipt:
extracting, by the processor of the computing system, identification information of the requesting user;
analyzing, by the processor of the computing system, user data of the requesting user based on the identification information to identify first actions available to the requesting user to be displayed on a first section of the requested page of the website;
for each of the first actions, accessing, by the processor of the computing system, a set of action determinant factors to determine second actions available to the requesting user based on the user data;
in response to detecting an activation of one of the first actions by the requesting user on the first section of the requested page of the website, using, by the processor of the computing system, the action determinant factors and the user data to generate a score for each of the second actions;
selecting, by the processor of the computing system, a subset of the second actions based at least in part on the score generated for each of the second actions;
causing, by the processor of the computing system, to be included in an instance of the requested page served in response to the activation of one of the first actions a dynamic action menu that, for each of the subset of the second actions, contains a distinct control for performing a selected action;
and
displaying, by the processor of the computing system, the dynamic action menu on a second section of the requested page of the website, the subset of the second actions being prioritized in the dynamic action menu in a descending order in connection with the score generated for each of the second actions.

8 more elements

Dependencies are inferred from the claim text.