Vehicle control system, vehicle control method, and vehicle control program

A vehicle control method comprising:

• controlling, based on first operation information input through a first operation terminal, movement of a vehicle configured to be movable along a predetermined route, the first operation terminal being installed in a remote place that is remote from the vehicle, the remote place including an event hall where a tour of a facility is held, the facility comprising an automobile manufacturing plant;
• causing the vehicle to wait until the second operation terminal is connected to a network;
• checking, responsive to determining that the second operation terminal being connected to the network, that the first operational terminal is connected to the network;
• assisting, based on second operation information input through a second operation terminal, the control of the movement of the vehicle that is based on the first operation information, the second operation terminal being installed in a place that is closer to the vehicle than to the remote place such that a first distance from the second operation terminal to the remote place exceeds that of a second distance from the second operation terminal to the vehicle;
• displaying, on a monitor installed in the remote place, a video image captured by an image capturing apparatus mounted on the vehicle while controlling the movement of the vehicle;
• changing a capturing range of the image capturing apparatus to capture the predetermined area;
• checking whether a priority button of the second operation terminal has been pressed in which priority is given to operation of the second operation terminal;
• checking whether a remote operation button in the second terminal is pressed after determining that the priority button is not pressed and enabling operation of the first operation terminal;
• and
• controlling, in response to determining that the remote operation button is pressed, traveling of a detour of the vehicle in accordance with a predetermined detour route to avoid an obstacle in accordance with the second operation information input via the second operation terminal,
• wherein the obstacle obstructs the movement of the vehicle and the obstacle is found in a blind spot on a moving route for which the vehicle moves along, the moving route being linearly formed along a passage provided in the facility,
• wherein a supporter that is present at the vehicle assists in the control of the movement of the vehicle so that it avoids the obstacle, the supporter including an administrator of the vehicle control system,
• wherein a user experiences a simulation of riding in the vehicle that avoids the obstacle by looking at the video image captured by the image capturing apparatus, and
• wherein the first operation terminal is operated by the user, and the second operation terminal is operated by the supporter.

A non-transitory computer readable medium storing a vehicle control program for causing a computer to execute:

• processing of controlling, based on first operation information input through a first operation terminal, movement of a vehicle configured to be movable along a predetermined route, the first operation terminal being installed in a remote place that is remote from the vehicle, the remote place including an event hall where a tour of a facility is held, the facility comprising an automobile manufacturing plant;
• processing of causing the vehicle to wait until the second operation terminal is connected to a network;
• processing of checking, responsive to determining that the second operation terminal being connected to the network, that the first operational terminal is connected to the network;
• processing of assisting, based on second operation information input through a second operation terminal, the control of the movement of the vehicle that is based on the first operation information, the second operation terminal being installed in a place that is closer to the vehicle than to the remote place such that a first distance from the second operation terminal to the remote place exceeds that of a second distance from the second operation terminal to the vehicle;
• processing of displaying, on a monitor installed in the remote place, a video image captured by an image capturing apparatus mounted on the vehicle while controlling the movement of the vehicle;
• processing of changing a capturing range of the image capturing apparatus to capture the predetermined area;
• processing of checking whether a priority button of the second operation terminal has been pressed in which priority is given to operation of the second operation terminal;
• processing of checking whether a remote operation button in the second terminal is pressed after determining that the priority button is not pressed and enabling operation of the first operation terminal;
• and
• processing of controlling, in response to determining that the remote operation button is pressed, traveling of a detour of the vehicle in accordance with a predetermined detour route to avoid an obstacle in accordance with the second operation information input via the second operation terminal,
• wherein the obstacle obstructs the movement of the vehicle and the obstacle is found in a blind spot on a moving route for which the vehicle moves along, the moving route being linearly formed along a passage provided in the facility,
• wherein a supporter that is present at the vehicle assists in the control of the movement of the vehicle so that it avoids the obstacle, the supporter including an administrator of the vehicle control system,
• wherein a user experiences a simulation of riding in the vehicle that avoids the obstacle by looking at the video image captured by the image capturing apparatus,
• wherein the first operation terminal is operated by the user, and the second operation terminal is operated by the supporter.