US 12,598,248 B2Granted

Personalized real-time messaging

AssigneeDISH Network L.L.C.

InventorsJoshua D. Wade, Jason Anthony Madruga, Ryan Scribner

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Abstract

Devices, systems, and methods for messaging a user of a multi-unit property are provided. An example method includes identifying a current location of a user located within a multi-unit property, identifying a user characteristic of the user, determining a point of interest (POI) for the user, based on the identified user characteristic and the current location of the user, identifying at least one first display device in proximity to the user, determining a first privacy level of the first display device, generating at least one first message related to the determined POI, and the at least one first message has a first message sensitivity level corresponding to the first privacy level. The method further includes transmitting the at least one first message to the first display device and causing the first display device to display the first message for the user to view.

Claims20

Dependent claims

A system for messaging a user of a multi-unit property, wherein the system comprises:

a positioning engine;
a property management system (PMS);
a content management platform (CMP);
and
one or more display devices within the multi-unit property,
wherein the positioning engine is configured to:
identify a current location of a user located within the multi-unit property;
and
identify at least one first display device in proximity to the user, based on the current location of the user within the multi-unit property,
wherein the PMS is configured to:
generate a user profile of the user;
identify a user characteristic of the user, based on the user profile;
and
determine a point of interest (POI) for the user, based on the identified user characteristic and the location of the user,
wherein the CMP is configured to:
determine a first privacy level of the first display device;
generate at least one first message related to the determined POI, the at least one first message having a first message sensitivity level corresponding to the first privacy level;
transmit the at least one first message to the first display device;
and
cause the first display device to display the first message for the user to view.

17 more elements

A computer-implemented method, comprising:

identifying a current location of a user located within a multi-unit property;
identifying a user characteristic of the user, based on a user profile associated with the user;
determining a point of interest (POI) for the user, based on the identified user characteristic and the current location of the user;
identifying at least one first display device in proximity to the user, based on the current location of the user within the multi-unit property;
determining a first privacy level of the first display device;
generating at least one first message related to the determined POI, the at least one first message having a first message sensitivity level corresponding to the first privacy level;
transmitting the at least one first message to the first display device;
and
causing the first display device to display the first message for the user to view.

6 more elements

Dependencies are inferred from the claim text.

Facts

Application: 18/545,174Filed 19 Dec 2023
Published: US 2025/0203003 A119 Jun 2025
Granted: 7 Apr 2026
Term ends: Not estimatedThe source records don’t support an estimate.

Classification6 codes

H04M 1/72412
By interfacing with external accessories: using two-way short-range wireless interfaces
H04M 1/72436
With interactive means for internal management of messages: for text messaging, e.g. short messaging services [SMS] or e-mails
H04M 1/72457
With means for adapting the functionality of the device according to specific conditions: according to geographic location
H04W 12/02
Security arrangements; Authentication; Protecting privacy or anonymity: protecting privacy or anonymity, e.g. protecting personally identifiable…