Network resource management

A method for managing the resources of a first communication network connecting one or more user devices, said user devices being connected to a gateway, said gateway being connected to at least one service provider via a second communication network, the method comprising:

• providing a central management module cooperating with said gateway and, by said central management module:
• storing first priority values associated with one or more types of said user devices, each type of user device being associated with one or more services that may be provided by said type of user device;
• for each of said user devices, identifying one or more services provided by said device and storing a respective second priority value for each provided service;
• for each provided service, calculating a class of service (CoS) value based on said first priority values or said second priority values;
• providing a client management module to be installed in each of said user devices, the client management module configured to provide quality of experience (QoE) data for one or more services,
• wherein the method further comprises:
• by said client management module, operating said user device to provide measurement data of a perceived quality of experience associated with each service provided to the user by said user device;
• and
• by said central management module, managing said resources by processing the following information:
• said measurement data of a perceived quality of experience;
• and
• said CoS values.