Decentralized identity-based communication service
AssigneeAmerican Express Travel Related Services Company, Inc.
InventorAndras L. Ferenczi
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AssigneeAmerican Express Travel Related Services Company, Inc.
InventorAndras L. Ferenczi
Estimating the term…
Disclosed are various embodiments for using decentralized identity services and generative large language models (LLMs) to facilitate a humanized interactive chatbot session between two entities where information exchanged can be verified for accuracy. An interactive session can be established between a chat wallet service associated with a first user (e.g., a credential holder) and a second user (e.g., inquirer) using decentralized identity services. Inquiries asked by the second user can be directed to the chat wallet service which can obtain a response from a personalized dialog agent. The personalized dialog agent can obtain the answer by executing a language model that has been trained and personalized using information about the first user. The answer to the inquiry can be verified by comparing the answer with a verified credential associated with the first user. The verified response to the inquiry can then be provided to the second user.
A system, comprising:
A method, comprising:
A non-transitory, computer-readable medium comprising machine-readable instructions that, when executed by a processor of a computing device, cause the computing device to at least:
Dependencies are inferred from the claim text.