Privilege management for electronic workspaces

A computer program product including one or more non-transitory machine-readable mediums having instructions encoded thereon that when executed by at least one processor cause a process for managing privileges to be carried out, the process comprising:

• receiving, from a first user via a privileges plugin, a request to recommend a candidate to perform a task on behalf of the first user;
• calculating, responsive to the request to recommend the candidate, a recommendation score for each of a plurality of second users based on a position level score, a capability level score, a task similarity score, and a familiarity score, wherein the familiarity score is calculated based at least in part on a frequency of electronic communications between the first user and each of the second users, and wherein task similarity score is calculated based at least in part on a term frequency-inverse document frequency matrix representing words in a description of the task to be performed on behalf of the first user and words in a description of one or more tasks previously performed by each of the second users;
• sending a list of recommended candidates to the first user via a privileges plugin, the list of recommended candidates including at least one of the second users for which the recommendation score is greater than a threshold score;
• and
• granting, to one of the second users selected by the first user from the list of recommended candidates, one or more privileges for performing the task.

A system comprising:

• a storage;
• and
• at least one processor operatively coupled to the storage, the at least one processor configured to execute instructions stored in the storage that when executed cause
• the at least one processor to carry out a process for managing privileges, the process comprising:
• receiving, from a first user via a privileges plugin, a request to recommend a candidate to perform a task on behalf of the first user;
• calculating, responsive to the request to recommend the candidate, a recommendation score for each of a plurality of second users based on a position level score, a capability level score, a task similarity score, and a familiarity score, wherein the familiarity score is calculated based at least in part on a frequency of electronic communications between the first user and each of the second users, and wherein task similarity score is calculated based at least in part on a term frequency-inverse document frequency matrix representing words in a description of the task to be performed on behalf of the first user and words in a description of one or more tasks previously performed by each of the second users;
• sending a list of recommended candidates to a privilege management service for display to the first user, the list of recommended candidates including at least one of the second users for which the recommendation score is greater than a threshold score;
• and
• granting, to one of the second users selected by the first user from the list of recommended candidates, one or more privileges for performing the task.