Methods, mediums, and systems for monitoring the health of an analytical chemistry system

A non-transitory computer-readable storage medium, the computer-readable storage medium including instructions that when executed by a computer, cause the computer to:

• receive, at a kiosk in direct communication with an analytical chemistry system over a local network and separate from the analytical chemistry system, data associated with the analytical chemistry system as the data is generated by the analytical chemistry system;
• wherein the kiosk is capable of directly controlling settings or parameter values for the analytical chemistry system, wherein a user can select the system health issue on the kiosk to effect a real-time response from the analytical chemistry system;
• identify a trigger condition in the data;
• receive, at the kiosk, a notification of a system health issue for the analytical chemistry system;
• look up the issue in a system health condition database to retrieve an issue resolution structure, the issue resolution structure comprising explanatory text and an adjustment to be made to the analytical chemistry system;
• and
• display the explanatory text in an interface on a display of the kiosk.

A computing apparatus comprising:

• a processor;
• and
• a memory storing instructions that, when executed by the processor, configure the apparatus to:
• receive, at a kiosk in direct communication with an analytical chemistry system over a local network and separate from the analytical chemistry system, data associated with the analytical chemistry system as the data is generated by the analytical chemistry system;
• wherein the kiosk is capable of directly controlling settings or parameter values for the analytical chemistry system, wherein a user can select the system health issue on the kiosk to effect a real-time response from the analytical chemistry system;
• identify a trigger condition in the data;
• receive, at the kiosk, a notification of a system health issue for the analytical chemistry system;
• look up the issue in a system health condition database to retrieve an issue resolution structure, the issue resolution structure comprising explanatory text and an adjustment to be made to the analytical chemistry system;
• and
• display the explanatory text in an interface on a display of the kiosk.