# US 12,591,735 B1 · Transaction data conversion to dynamic transaction transcript > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 12,591,735 B1 - Document ID: US12591735B1 - Status: Granted - Kind: B1 - Application number: 19/253,214 - Filed: 2025-06-27 - Granted: 2026-03-31 - Earliest claimed: 2025-03-18 - Assignees: SymmetriCall Inc. - Applicants: SymmetriCall Inc. - Inventors: Kenneth Chad Venables; Scott David Hazard - Web page: https://patentgrep.com/patent/US12591735B1 ## CPC - G06F 40/166: Editing, e.g. inserting or deleting - G06F 40/103: Formatting, i.e. changing of presentation of documents (automatic justification G06F40/189; automatic line break hyphenation G06F40/191) - G06Q 30/015: Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk - G06T 11/60: Creating or editing images; Combining images with text - G06T 2210/32: Image data format - G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N) - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR - G06T: IMAGE DATA PROCESSING OR GENERATION, IN GENERAL ## Abstract A request for an interactive communication is received from a first user device of a first user, where the first user device is among one or more user devices and the first user is among one or more users. In response to the request, communication information associated with the interactive communication is obtained. A digital transcript is generated based on the communication information, where the digital transcript comprises the communication information. A web resource identifier that identifies the digital transcript is generated. The web resource identifier is sent to the user device(s). ## Claims ### Claim 1 A computer-implemented method of communication, comprising: receiving, from a first user device of a first user, a request for an interactive communication, wherein the first user device is among one or more user devices and the first user is among one or more users; in response to the request, obtaining communication information associated with the interactive communication, and initiating the interactive communication; generating a digital transcript of the interactive communication based on the communication information, wherein the digital transcript comprises the communication information; generating a web resource identifier that references the digital transcript; and sending the web resource identifier to the one or more user devices, wherein the digital transcript is accessible by the one or more users using the web resource identifier, and a visual representation of the web resource identifier is rendered on at least one of the one or more user devices. ### Claim 2 (depends on 1) The method of claim 1, further comprising: prior to obtaining the communication information associated with the interactive communication, and initiating the interactive communication, generating and providing one or more prompts to the first user device of the first user to obtain the communication information, wherein the first user provides the communication information via the first user device. ### Claim 3 (depends on 1) The method of claim 1, further comprising: generating a dynamic image based on the communication information; and formatting the dynamic image into an image format. ### Claim 4 (depends on 3) The method of claim 3, further comprising: uploading the digital transcript and the formatted dynamic image onto a web server. ### Claim 5 (depends on 3) The method of claim 3, wherein the image format is a scalable vector graphic (SVG) format or an open graph (OG) supported format. ### Claim 6 (depends on 1) The method of claim 1, wherein sending the web resource identifier to the one or more user devices comprises sending the web resource identifier to the one or more user devices during the interactive communication; and the digital transcript is accessible by the one or more users in real-time during the interactive communication. ### Claim 7 (depends on 6) The method of claim 6, wherein the visual representation of the web resource identifier is selectable by the first user, via the first user device, to access the digital transcript, and the digital transcript enables the first user to continue the interactive communication via the first user device. ### Claim 8 (depends on 1) The method of claim 1, wherein the digital transcript further comprises at least one of: a menu of options inviting the first user to make a selection, a message indicating a second user among the one or more users has connected with the first user in the interactive communication, a communication summary of the interactive communication, or updated information about the interactive communication. ### Claim 9 (depends on 1) The method of claim 1, wherein the communication information includes at least one of: one or more names of the one or more users, a name of a business, a purpose of the interactive communication, or date and time of the interactive communication. ### Claim 10 (depends on 1) The method of claim 1, wherein the digital transcript is updatable by the one or more users, via the one or more user devices, in real-time during the interactive communication or after completion of the interactive communication. ### Claim 11 One or more non-transitory computer readable storage media having instructions stored thereupon which, when executed by a server system having at least a processor and a memory therein, cause the server system to perform operations, the operations comprising: receiving, from a first user device of a first user, a request for an interactive communication, wherein the first user device is among one or more user devices and the first user is among one or more users; in response to the request, obtaining communication information associated with the interactive communication, and initiating the interactive communication; generating a digital transcript of the interactive communication based on the communication information, wherein the digital transcript comprises the communication information; generating a web resource identifier that references the digital transcript; and sending the web resource identifier to the one or more user devices, wherein the digital transcript is accessible by the one or more users using the web resource identifier, and a visual representation of the web resource identifier is rendered on at least one of the one or more user devices. ### Claim 12 (depends on 11) The non-transitory computer readable storage media of claim 11, wherein the operations further comprise: prior to obtaining the communication information associated with the interactive communication, and initiating the interactive communication, generating and providing one or more prompts to the first user device of the first user to obtain the communication information, wherein the first user provides the communication information via the first user device. ### Claim 13 (depends on 11) The non-transitory computer readable storage media of claim 11, wherein the operations further comprise: generating a dynamic image based on the communication information; and formatting the dynamic image into an image format. ### Claim 14 (depends on 13) The non-transitory computer readable storage media of claim 13, wherein the operations further comprise: uploading the digital transcript and the formatted dynamic image onto a web server. ### Claim 15 (depends on 11) The non-transitory computer readable storage media of claim 11, wherein sending the web resource identifier to the one or more user devices comprises sending the web resource identifier to the one or more user devices during the interactive communication; and the digital transcript is accessible by the one or more users in real-time during the interactive communication. ### Claim 16 (depends on 15) The non-transitory computer readable storage media of claim 15, wherein the visual representation of the web resource identifier is selectable by the first user, via the first user device, to access the digital transcript, and the digital transcript enables the first user to continue the interactive communication via the first user device. ### Claim 17 (depends on 11) The non-transitory computer readable storage media of claim 11, wherein the digital transcript further comprises at least one of: a menu of options inviting the first user to make a selection, a message indicating a second user among the one or more users has connected with the first user in the interactive communication, a communication summary of the interactive communication, or updated information about the interactive communication. ### Claim 18 (depends on 11) The non-transitory computer readable storage media of claim 11, wherein the communication information includes at least one of: one or more names of the one or more users, a name of a business, a purpose of the interactive communication, or date and time of the interactive communication. ### Claim 19 (depends on 11) The non-transitory computer readable storage media of claim 11, wherein the digital transcript is updatable by the one or more users, via the one or more user devices, in real-time during the interactive communication or after completion of the interactive communication. ### Claim 20 A server system, comprising: a memory; and a processor coupled with the memory configured to perform operations comprising: receiving, from a first user device of a first user, a request for an interactive communication, wherein the first user device is among one or more user devices and the first user is among one or more users; in response to the request, obtaining communication information associated with the interactive communication, and initiating the interactive communication; generating a digital transcript of the interactive communication based on the communication information, wherein the digital transcript comprises the communication information; generating a web resource identifier that references the digital transcript; and sending the web resource identifier to the one or more user devices, wherein the digital transcript is accessible by the one or more users using the web resource identifier, and a visual representation of the web resource identifier is rendered on at least one of the one or more user devices.