Multi-vendor web security control integration and management platform

A computer-implemented method of processing a request for web security control that qualifies as an exception, comprising:

• receiving a request for a web security control or exception at a computing device connected to a network;
• processing at the device whether to allow the request, block the request, or treat the request as an exception, wherein the request enters a queue which is managed for human review;
• when it is determined to treat the request as an exception:
• delivering the request over the network to a portal for automating web exceptions (PAW) coupled to the network;
• notifying approvers of the request over the network via the PAW;
• and
• transmitting the request to a RESTful application program interface (Proxy API) for delivery in a suitable form for updating a vendor proxy service control policy,
• wherein the transmitted request is configured for execution, upon receipt, in a particular vendor proxy service to update, without human interaction, the vendor proxy service control policy maintained by the vendor proxy service.

A system for providing web security control integration that utilizes at least one web proxy vendors for accessing the Internet, the system comprising:

• a plurality of vendor-agnostic RESTful application program interface (ProxyAPIs) configured to generate a web control and exception update request based on received request information, wherein the web control and exception update request includes policy objects and content data;
• a plurality of policy sync workers communicatively coupled to the plurality of ProxyAPIs, each policy sync worker being associated with a particular one of the at least one vendor proxy service, the plurality of policy sync worker being configured to:
• receive the web control and exception update requests from a ProxyAPI;
• converting the web control and exception update request into a format suited to the vendor proxy service with which it is associated;
• and
• deliver the converted web control and exception update request to the associated vendor proxy service;
• and
• a portal for automating web exceptions (PAW) coupled to the plurality of ProxyAPIs, the PAW being configured to receive a request to update a web control policy, to coordinate approval for the request, and to deliver the request, when approved to a ProxyAPI.