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US 12,586,690 B2Granted
Platform and interfaces for facilitating communication in a clinical service environment
AssigneeScribeAmerica, LLC
InventorsFridrik Larusson, Vadim Vitalyevich Khazan, Paul Soto, Amer Hukic, Timothy Aaron Grey, Ivan Yurov
Life of this patent
Estimating the term…
Abstract
Some implementations of a computer system or a computer-implemented method facilitate communication in a clinical services environment in which clinical notes or other portions of electronic health records that summarize a session between a patient and a health care provide are generated.
Claims20
A computer-implemented method comprising:
- receiving, by a practitioner interface device, a command to record media data that pertains to a health care session that has been conducted between a health care provider and a patient;
- transmitting the media data, by the practitioner interface device and to a server system;
- receiving, by the practitioner interface device and from the server system, a media data receipt notification that indicates that the server system has received the media data;
- in response to receiving the media data receipt notification, automatically removing the media data from the practitioner interface device;
- after receiving the media data receipt notification, receiving, by the practitioner interface device and from the server system, at least one of (i) a process notification that indicates that a remote scribe device is currently processing a task that pertains to the health care session and the media data and (ii) an interference issue notification that indicates that the remote scribe device that is processing the task has flagged an interference issue that indicates a defect with the media data;
- after removing the media data from the practitioner interface device and after receiving at least one of the process notification and the interference issue notification, receiving, by the practitioner interface device and from the server system, a task completion notification that indicates that a task that pertains to the health care session and the media data has been completed;
- after receiving the task completion notification, updating a practitioner interface of the practitioner interface device to present one or more feedback controls for the completed task, the one or more feedback controls configured to receive input from an operator of the practitioner interface device;
- and
- providing, by the practitioner interface device and to the server system, non-patient-specific feedback data for the completed task, based on the input that has been received through the one or more feedback controls presented by the practitioner interface.
6 more elements
A computer-implemented method comprising:
- receiving, by a practitioner interface device, a command to record media data that pertains to a health care session that has been conducted between a health care provider and a patient;
- transmitting the media data, by the practitioner interface device and to a server system;
- receiving, by the practitioner interface device and from the server system, a media data receipt notification that indicates that the server system has received the media data;
- in response to receiving the media data receipt notification, automatically removing the media data from the practitioner interface device;
- after receiving the media data receipt notification, receiving, by the practitioner interface device and from the server system, at least one of (i) a process notification that indicates that a remote scribe device is currently processing a task that pertains to the health care session and the media data and (ii) an interference issue notification that indicates that the remote scribe device that is processing the task has flagged an interference issue that indicates a defect with the media data;
- after removing the media data from the practitioner interface device and after receiving at least one of the process notification and the interference issue notification, receiving, by the practitioner interface device and from the server system, a task completion notification that indicates that a task that pertains to the health care session and the media data has been completed;
- after receiving the task completion notification, updating a practitioner interface of the practitioner interface device to present one or more feedback controls for the completed task, the one or more feedback controls configured to receive input from an operator of the practitioner interface device;
- providing, by the practitioner interface device and to the server system, non-patient-specific feedback data for the completed task, based on the input that has been received through the one or more feedback controls presented by the practitioner interface;
- and
- in response to a selection of a chat control of the practitioner interface of the practitioner interface device, updating the practitioner interface to present a plurality of selectable chat thread controls, wherein each selectable chat thread control represents an ongoing chat thread between the practitioner interface device and one or more remote scribe devices.
7 more elements
A computer system comprising:
- one or more computers;
- and
- one or more computer memory devices interoperably coupled with the one or more computers and having tangible, non-transitory, machine-readable media storing one or more instructions that, when executed by the one or more computers, perform one or more operations comprising:
- receiving, by a practitioner interface device, a command to record media data that pertains to a health care session that has been conducted between a health care provider and a patient;
- transmitting the media data, by the practitioner interface device and to a server system;
- receiving, by the practitioner interface device and from the server system, a media data receipt notification that indicates that the server system has received the media data;
- in response to receiving the media data receipt notification, automatically removing the media data from the practitioner interface device;
- after receiving the media data receipt notification, receiving, by the practitioner interface device and from the server system, at least one of (i) a process notification that indicates that a remote scribe device is currently processing a task that pertains to the health care session and the media data and (ii) an interference issue notification that indicates that the remote scribe device that is processing the task has flagged an interference issue that indicates a defect with the media data;
- after removing the media data from the practitioner interface device and after receiving at least one of the process notification and the interference issue notification, receiving, by the practitioner interface device and from the server system, a task completion notification that indicates that a task that pertains to the health care session and the media data has been completed;
- after receiving the task completion notification, updating a practitioner interface of the practitioner interface device to present one or more feedback controls for the completed task, the one or more feedback controls configured to receive input from an operator of the practitioner interface device;
- and
- providing, by the practitioner interface device and to the server system, non-patient-specific feedback data for the completed task, based on the input that has been received through the one or more feedback controls presented by the practitioner interface.
9 more elements
Dependencies are inferred from the claim text.