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AssigneesAtlassian Pty Ltd., Atlassian US, Inc.
InventorsJose Romagnoli, Jeremey Barrett, Michael Ruflin, Alison Winterflood, Radu Apostoleanu, Caroline Helen Bartle
Estimating the term…
Various embodiments herein described are directed to methods, apparatuses and computer program products configured for improving human-computer interactions and interfaces in integrated service and asset management platforms. In some embodiments, an integrated service and asset management platform may generate and store ticket data objects (for example, incident ticket data objects and/or change ticket data objects). When a new ticket data object (for example, an incident ticket data object and/or a change ticket data object) is received by the integrated service and asset management platform, the integrated service and asset management platform may select one or more related ticket data objects. Additional example embodiments provide various example incident and change management user interfaces that facilitate various user inputs and software operations in the integrated service and asset management platform.
An apparatus for generating an incident and change management user interface associated with an integrated service and asset management platform, wherein the integrated service and asset management platform is associated with a plurality of service data objects and a plurality of ticket data objects, wherein the apparatus comprises at least one processor and at least one non-transitory memory comprising program code, wherein the at least one non-transitory memory and the program code are configured to, with the at least one processor, cause the apparatus to at least:
A computer-implemented method for generating an incident and change management user interface associated with an integrated service and asset management platform, wherein the integrated service and asset management platform is associated with a plurality of service data objects and a plurality of ticket data objects, wherein the computer-implemented method comprises:
A computer program product for generating an incident and change management user interface associated with an integrated service and asset management platform, wherein the integrated service and asset management platform is associated with a plurality of service data objects and a plurality of ticket data objects, the computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising an executable portion configured to:
Dependencies are inferred from the claim text.