Management server, remote operation system, remote operation method, and storage medium

A remote operation method, wherein a computer

• communicates with one or more robot devices and one or more operation terminals which remotely operate at least one of the one or more robot devices via a network,
• acquires an operation content inputted by the operation terminal and robot control information related to a motion of the robot device and sensor information detected by a sensor provided in the robot device,
• estimates an intention of an operator of the operation terminal based on the acquired operation content, and updates intention estimation information, wherein the intention includes an intention that the operator makes the robot devices to perform actions and predictions of the actions,
• generates motion control information for causing a target robot device among the robot devices to move based on an estimated intention result and the updated intention estimation information, so as to control a motion of the target robot device, sets different access rights to a first storage part and a second storage part wherein the first storage part stores the robot control information and the intention estimation and the second storage part stores user-specific sensor information so as to be capable of acquiring any of the robot control information and the user-specific sensor information when the set access right is confirmed, wherein the robot control information is control information for moving the robot device.

A non-transitory computer readable storage medium, storing a program causing a computer to

• communicate with one or more robot devices and one or more operation terminals which remotely operate at least one of the one or more robot devices via a network,
• acquire an operation content inputted by the operation terminal and robot control information related to a motion of the robot device and sensor information detected by a sensor provided in the robot device,
• estimate an intention of an operator of the operation terminal based on the acquired operation content, and updates intention estimation information, wherein the intention includes an intention that the operator makes the robot devices to perform actions and predictions of the actions,
• generates motion control information for causing a target robot device among the robot devices to move based on an estimated intention result and the updated intention estimation information, so as to control a motion of the target robot device, and
• sets different access rights to a first storage part and a second storage part wherein the first storage part stores the robot control information and the intention estimation, and the second storage part stores user-specific sensor information so as to be capable of acquiring any of the robot control information and the user-specific sensor information when the set access right is confirmed, wherein the robot control information is control information for moving the robot device.