System and method for generating notifications for an avatar to conduct interactions within a metaverse

A method comprising:

• receiving a physical location information of a user device associated with a user in a real-world environment;
• storing the physical location information in a memory;
• determining a virtual location of an avatar associated with the user device in a virtual environment based on the physical location information stored in the memory;
• obtaining a first environment information associated with the virtual location and obtaining a second environment information associated with the physical location;
• generating the virtual environment based on the first environment information and the second environment information, wherein the first environment information and the second environment information are linked together such that changes to the first environment information are propagated to the second environment information, and wherein the avatar initiates an interaction session with an entity in the virtual environment;
• electronically receiving a metaverse identifier associated with the avatar;
• querying an interaction database to electronically determine a link between the metaverse identifier and a user identifier of a user profile;
• in response to determining that the metaverse identifier is not linked to the user identifier of the user profile, access a blockchain network via an application programming interface (API);
• querying, via the API, an underlying blockchain of the blockchain network to obtain a user name that matches the metaverse identifier, wherein the user name is utilized by the user to conduct interactions with the entity in the real-world environment;
• in response to querying the underlying blockchain to obtain the user name that matches the metaverse identifier, presenting a first greeting notification with the user name to the user device to grant access to a plurality of virtual operation areas in the virtual environment for the avatar, wherein each of the virtual operation areas provides one or more services provided by the entity at different physical locations in the real-world environment;
• querying the interaction database to obtain interaction data associated with the user name, wherein the interaction data comprises historical user interactions performed in the real-world environment between the user and the entity;
• determining whether there is a pending task associated with the user user name based on historical user interactions performed in the real-world environment between the user and the entity;
• in response to determining a pending task associated with the user identifier, generating and presenting a first interaction notification corresponding to the pending task to the user device;
• receiving a response to proceed with completing the pending task in the virtual environment based on the avatar interacting with the first interaction notification;
• and
• generating an interaction session to facilitate the avatar associated with the user device to interact with the entity to complete the pending task in the virtual environment.

A non-transitory computer-readable medium that stores instructions, wherein when the instructions are executed by one or more processors, cause the one or more processors to:

• receive a physical location information of a user device associated with a user in a real-world environment;
• store the physical location information in a memory;
• determine a virtual location of an avatar associated with the user device in a virtual environment based on the physical location information stored in the memory;
• obtain a first environment information associated with the virtual location and obtain a second environment information associated with the physical location;
• generate the virtual environment based on the first environment information and the second environment information, wherein the first environment information and the second environment information are linked together such that changes to the first environment information are propagated to the second environment information, and wherein the avatar initiates an interaction session with an entity in the virtual environment;
• electronically receive a metaverse identifier associated with the avatar;
• query an interaction database to electronically determine a link between the metaverse identifier and a user identifier of a user profile;
• in response to determining that the metaverse identifier is not linked to the user identifier of the user profile, access a blockchain network via an application programming interface (API);
• query, via the API, an underlying blockchain of the blockchain network to obtain a user name that matches the metaverse identifier, wherein the user name is utilized by the user to conduct interactions with the entity in the real-world environment;
• in response to querying the underlying blockchain to obtain the user name that matches the metaverse identifier, present a first greeting notification with the user name to the user device to grant access to a plurality of virtual operation areas in the virtual environment for the avatar, wherein each of the virtual operation areas provides one or more services provided by the entity at different physical locations in the real-world environment;
• query the interaction database to obtain interaction data associated with the user name, wherein the interaction data comprises historical user interactions performed in the real-world environment between the user and the entity;
• determine whether there is a pending task associated with the user name based on historical user interactions performed in the real-world environment between the user and the entity;
• in response to determining a pending task associated with the user identifier, generate and present a first interaction notification corresponding to the pending task to the user device;
• receive a response to proceed with completing the pending task in the virtual environment based on the avatar interacting with the first interaction notification;
• and
• generate an interaction session to facilitate the avatar associated with the user device to interact with the entity to complete the pending task in the virtual environment.