System and method for identifying operational disruptions in mobile computing devices via a monitoring application that repetitively records multiple separate consecutive files listing launched or installed applications

A computer program product comprising a non-transitory computer readable storage medium having computer readable program code embodied in the medium for implementing a method, the computer program product comprising:

• program code for executing, in a mobile computing device, a monitoring application that monitors user and device activities;
• program code for monitoring and recording, by the monitoring application, user and device activities, the monitoring and recording of user and device activities comprising monitoring and recording at least one of cell changes, roaming table updates, a preferred roaming list, or a combination thereof;
• program code for analyzing the recorded user and device activities;
• program code for extracting information from the analyzed user and device activities, wherein the extracted information is used to enhance features of the mobile computing device related to the monitored and recorded user and device activities;
• reconfiguring the mobile computing device according to the extracted information;
• and
• troubleshooting, in the mobile computing device, features of the mobile computing device according to the extracted information, wherein information received from the troubleshooting is used to suggest services,
• wherein the monitoring and recording of user and device activities further comprises monitoring and recording three separate consecutive files by repetitively writing the three files in a process.

A method, comprising:

• executing, in a mobile computing device, a monitoring application that monitors user and device activities;
• monitoring and recording, by the monitoring application, user and device activities, the monitoring and recording of user and device activities comprising monitoring and recording at least one of cell changes, roaming table updates, a preferred roaming list, or a combination thereof;
• analyzing the recorded user and device activities;
• extracting information from the analyzed user and device activities, wherein the extracted information is used to enhance features of the mobile computing device related to the monitored and recorded user and device activities;
• and
• determining and communicating:
• solutions for identified problems associated with the mobile computing device or services related to the mobile computing device, based on the extracted information, or
• enhancements for the mobile computing device or for services related to the mobile computing device, based on the extracted information;
• wherein the monitoring and recording of user and device activities further comprises monitoring and recording at least one of installation and activation of software applications, installation and activation of plug-in software, or a combination thereof,
• wherein the monitoring and recording of user and device activities further comprises monitoring and recording three separate consecutive files by repetitively writing the three files in a process.